Most Popular Courses

Remote Support for Administrators

Available Training Types:

  • eLearning
  • Public Shared Training
  • Private Dedicated Training
  • On-site Training

This course is designed for system/network administrators who want to learn how to configure and extend Remote Support for their unique environment. During the course, administrators will learn how to efficiently administer and configure Remote Support on an ongoing basis focusing on these learning objectives: Setting Remote Support up for Success, Establishing Security Policies, Mastering Support Options, Customizing the Customer Experience, and Optimizing Session Data Reporting and Archival. This course includes a hands-on lab with exercises for students to practice what they learn. This course is offered as a two-day on-site course, or as a virtual course delivered over 4 half days. Students who successfully complete this course are eligible to take the associated BeyondTrust Certification exam.

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Upcoming Classes

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Remote Support Console for Users

Available Training Types:

  • eLearning
  • Private Dedicated Training
  • On-site Training

Ideal for help desk analysts, support professionals and managers, this course provides a solid understanding of the Representative Console, and what your customer sees during a support session. During the half-day course, your support representatives will become knowledgeable in session initiation, troubleshooting tools, session management and other support features. As a result, reps gain confidence and greater efficiency when initiating sessions and resolving customer issues. (Offered on-site, virtual or on-demand) Students who successfully complete this course are eligible to take the associated BeyondTrust Certification exam.

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Remote Support Chat Workshop

Available Training Types:

  • Private Dedicated Training
  • On-site Training

The Remote Support Chat Workshop is designed to enhance the efficiency of your organization and maximize your return on your investment. Chat enables support organizations to deliver a better customer service experience at a lower cost. With Chat deployments, your representatives can connect to a chat session with your customer, and quickly elevate to a full remote control session.

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Privileged Remote Access for Administrators

Available Training Types:

  • eLearning
  • Public Shared Training
  • Private Dedicated Training
  • On-site Training

This course is designed for the security professional tasked with administering, monitoring and reporting using Privileged Remote Access. During the course administrators learn how to efficiently configure Privileged Remote Access in the network and manage secure access to critical systems utilizing our patented Jump Technology and other access features. This course includes a hands-on lab with exercises for students to practice what they learn. This course is offered as a two-day on-site course or as a virtual course delivered over three days via four hour increments. Students who successfully complete this course are eligible to take the associated BeyondTrust Certification exam.

Download the Data Sheet Request Information

Upcoming Classes

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Privileged Remote Access Console

Available Training Types:

  • eLearning
  • Private Dedicated Training
  • On-site Training

The Privileged Remote Access Console course is ideal for any resource who plans to connect to endpoints using the Access Console. During this course your Access Console users will learn how to install the console and access remote endpoints using the consoles. This course is available virtual or onsite, so your team can engage in learning from any location. The course length is three hours on-site or virtually. This course is led by a certified instructor. Students who successfully complete this course are eligible to take the associated BeyondTrust Certification exam.

Download the Data Sheet Request Information

Password Safe Administration

Available Training Types:

  • eLearning
  • Public Shared Training
  • Private Dedicated Training
  • On-site Training

This course is designed for the security professional tasked with administering, monitoring and reporting using Password Safe. During the course administrators learn how to configure Password Safe. This course includes hands-on lab with exercises for students to practice what they learn. This course is offered as a two-day on-site course, as a virtual course delivered over three days via five hour increments, or via eLearning. Students who successfully complete this course are eligible to take the associated BeyondTrust Certification exam.

Download the Data Sheet Request Information

Upcoming Classes

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Privilege Management for Unix/Linux (PowerBroker for Unix & Linux Foundations)

Available Training Types:

  • Private Dedicated Training
  • On-site Training

This course is designed for the IT security professional tasked with installation, administering, monitoring and reporting on PowerBroker for Unix & Linux. Students learn how to install the products components, identify and edit configuration files, create policy for privilege delegation, install the components needed for I/O log review, and use the Analytics and Reporting from within BeyondInsight.

Download the Data Sheet Request Information

AD Bridge Foundations (Powered by Powerbroker Identity Services)

Available Training Types:

  • Private Dedicated Training
  • On-site Training

The AD Bridge Foundations Training is designed for the IT security management professional tasked with administering, monitoring and reporting on AD Bridge. Students learn how to install and configure all product components, including the Management Console, Reporting Database and operating system Agents. They will connect a Unix host to Active Directory, create and configure Group Policy Objects, configure Active Directory users for Unix/Linux logon via console, SSH & PuTTY.

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Privilege Management for Mac (Defendpoint)

Available Training Types:

  • Public Shared Training
  • Private Dedicated Training
  • On-site Training

This course is ideal for security professionals who need to learn how to deploy, configure, and utilize Privilege Management for Mac in their unique environment. During the course, administrators will learn best practices for installing and administering Privileged Management for Mac. This course is offered as a one-day on-site course or as a virtual course delivered over two days via four-hour increments.

Download the Data Sheet Request Information

Upcoming Classes

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Privileged Management for Windows (Defendpoint)

Available Training Types:

  • eLearning
  • Public Shared Training
  • Private Dedicated Training
  • On-site Training

The course is ideal for security professionals who need to learn how to deploy, configure, and utilize Privilege Management for Windows in their unique environment. During the course, administrators will learn best practices for installing and administering Privileged Management for Windows. This course includes hands-on lab with exercises for students to practice what they learn. This course is offered as a two-day on-site course, as a virtual course delivered over four days via four hour increments, or via eLearning. Students who successfully complete this course are eligible to take the associated BeyondTrust Certification exam.

Download the Data Sheet Request Information

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