Traditional remote access methods, like RDP and VPNs, lack granular access management controls and deep visibility into session activity. Their security deficiencies can leave organizations vulnerable to exploits via stolen credentials, session hijacking, and other attacks. These issues also make VPNs a particularly poor choice for vendor access.
With BeyondTrust Secure Remote Access solutions:
Apply robust least privilege and audit controls to all remote access from employees, vendors, and service desks.
Benefit from two VPN-less solutions: Privileged Remote Access and Remote Support, built for specific use cases. Each solution is a security leader in its class, while providing powerful productivity enhancement features.
Get comprehensive capabilities from the start, including security essentials, such as MFA, SSO, and SAML integrations.
"With BeyondTrust Privileged Remote Access, we could tighten our control over what privileged users could and could not do, as well as audit their actions. It’s a far superior approach than just giving them unrestricted VPN access."
—Tommy Green, VP Of Information Systems & Technology, AMOCO Federal Credit Union
"BeyondTrust’s Privileged Remote Access has significantly simplified our journey to achieving SOC 2 compliance. It ensures detailed and transparent zero trust security controls around access and monitoring, along with comprehensive auditing and evidence gathering capabilities."
—Shane Carden, CIO, Behavox
"The team at BeyondTrust has been incredible. After we implemented the Privileged Remote Access, it only took around two months to have a majority of our stakeholders in [the solution], so that dramatically reduced risk."
—Chris Hardy, Chief Information Security and Technology Officer, Town of Truckee
BeyondTrust Privileged Remote Access enables IT and security teams to provide users with easy-to-use, secure access to critical systems.
BeyondTrust Secure Remote Access is engineered with robust security controls and helps enable zero trust principles, zero trust architectures (ZTA), and zero trust network access (ZTNA) by enforcing least privilege, implementing segmentation, isolating assets, and monitoring and managing sessions. The solution also enables a just-in-time access model, with MFA and the option for per-session MFA, to reduce risk related to standing privileges.
BeyondTrust is FedRAMP® authorized to operate (ATO) at the moderate impact level for its Secure Remote Access (SRA) solutions, which include Remote Support and Privileged Remote Access. Your organization can fulfill the Federal Government's Cloud Computing Mandate by using BeyondTrust's FedRAMP® Moderate authorized solutions.
“The deciding factor for us was that we wanted to implement remote support according to the highest security criteria. The data should not leave the Bechtle network."
—Markus Sigle, IT Service Specialist, Bechtle
“Only [BeyondTrust], with its single-tenant appliance architecture, encrypted session traffic, advanced authentication and access controls, and session recording features, met every aspect of our security requirements.”
—Jorge Wilson da Silva Mendes, IT Manager, ANATEL
"Chili Security can now provide that stellar service with fewer employees because BeyondTrust’s automated features make it possible for each technician to handle more jobs, reducing labor costs."
—Michael Hede, Technical Lead, Chili Security
BeyondTrust Remote Support is designed to streamline and better secure the day-to-day workflow of internal and customer-facing help and service desks. Seamless remote support capabilities along with chat, video, and customizable approval and notification tools, make life easier for technicians.
Service desks need more complete remote support solutions to solve an expanding list of use cases while meeting high standards for issue resolution. In addition, service desks are targeted by attackers because of their sensitive access and need robust security features that won’t take valuable time and resources to implement.
BeyondTrust Remote Support is a single, holistic solution built to support every device and improve service desk workflows, while also providing robust security. Enable your help desk and ITSM teams to:
Securely access and fix any remote device, on any platform, anywhere in the world.
Adhere to ITSM best practices.
Work seamlessly with technologies such as ServiceNow, Jira Service Manager, Zendesk, and Microsoft Teams, improving both the user and technician experience.
Secure remote access allows users to connect to systems, networks, and applications from anywhere while enforcing strong authentication, least privilege, and continuous monitoring. It helps replace insecure methods like VPNs or RDP.
BeyondTrust Secure Remote Access enforces Zero Trust by granting just-in-time access, supporting approval workflows, vaulting and injecting credentials, recording and auditing sessions, tunneling protocols, automating tasks with scripts, and integrating MFA and SSO. These capabilities replace VPNs and strengthen security by controlling and monitoring every connection.
BeyondTrust Secure Remote Access includes two solutions:
Privileged Remote Access (PRA): Delivers secure, VPN-less access for internal and external users with least privilege controls and integration into existing workflows.
Remote Support (RS): Enables service desks and support teams to access and support any device, on or off the network, with full auditing.
Both solutions enforce least privilege, monitor every session, and reduce attack surfaces while maintaining seamless connectivity.
Yes. BeyondTrust Secure Remote Access helps enable ZTNA by enforcing least privilege, segmenting access, and monitoring every session. It replaces VPNs by providing VPN-less connectivity, supports credential injection (without exposing secrets), and ensures audited, controlled access only when needed.
No, BeyondTrust is not a VPN. It provides VPN-less secure remote access, using Privileged Remote Access and Remote Support solutions to control, monitor, and secure connections without exposing networks.
The BeyondTrust Jump Client is a lightweight agent that lets authorized users securely access and manage remote systems, even when those systems are unattended or outside the corporate network.
BeyondTrust Privileged Remote Access (PRA) delivers secure, centralized access for employees and third-party vendors to critical systems without relying on VPNs or direct connections. It enforces least privilege with just-in-time access, injects credentials without exposing them to users, and records and audits every session for visibility and compliance.
BeyondTrust Remote Support allows service desks and IT teams to securely connect to any device or system, on any platform, from anywhere. It integrates with ITSM tools and enforces access controls, session monitoring, and audit trails.
