Secure Remote Access for Employees and Vendors

Traditional secure remote access methods, such as RDP, VPNs, and legacy remote desktop tools, lack granular access management controls and can be easily exploited via stolen credentials and session hijacking. Extending remote access to your vendors makes matters even worse.

BeyondTrust's Secure Remote Access solutions enable organizations to apply least privilege and robust audit controls to all remote access required by employees, vendors, and service desks. Secure Remote Access consists of two solutions: Remote Support and Privileged Remote Access.

Privileged Remote Access: Use Cases

BeyondTrust Privileged Remote Access (also known as secure remote access) enables security professionals to control, manage and audit remote privileged access to critical IT systems by authorized employees and third-party vendors, no VPN required.

Our Secure Remote Access software provides the visibility and secure, granular control of third-party vendors and remote employee access to sensitive and business critical systems and data, including cloud infrastructure, and web/thick application. Common use cases for BeyondTrust's Secure Remote Access product includes:

Remote Support: Use Cases

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution. With BeyondTrust, organizations of all sizes can consolidate and standardize help desk support on one solution, improving help productivity, and reducing costs.

Remote support solutions need to cover an expanding list of use cases, while making the entire service desk experience better and keeping connections secure. Some common use cases for BeyondTrust Remote Support include:

Secure Remote Access and Remote Support Features

BeyondTrust Remote Support and Privileged Remote Access solutions work hand-in-hand to secure all access points within the enterprise, including employees, vendors, third-parties, and more.

Included in Privileged Remote Access

BeyondTrust Privileged Remote Access is a solution built to enable security teams to fine-tune the remote access privileged users, vendors, and third-parties are given to privileged assets. Features include:

Preconfigured Access Points
Approval/Notifications for Access Requests
Time-Based Access Restrictions
Vendors & User Onboarding
Command Filtering for Shell Jump
Protocol Tunneling
RDP Session Forensics
BI Integration

Included in Remote Support

BeyondTrust Remote Support is designed to streamline the day-to-day workflow of internal and customer facing help/service desks, adding seamless remote support capabilities alongside with chat, video, and customizable approval and notification tools. Features include:

Ad-Hoc Support & Chat
Chat Workflows
Support Portals
Preconfigured Access Tools
Mobile Device Support
Insight: Mobile Video Sharing
Support Button
Concurrent User Licensing

NEW: Gartner Recognizes BeyondTrust as a PAM Leader

The Gartner 2021 Magic Quadrant for Privileged Access Management names BeyondTrust as a PAM Leader.

Read the full report to see how Gartner compares us to other PAM solutions and to learn why we received the evaluation we did.

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