Secure Remote Access for Employees and Vendors

Traditional remote access methods, such as RDP, Virtual Private Networks, and legacy remote desktop tools lack granular access management controls. These processes enable easy exploits via stolen credentials and session hijacking. Extending remote access to your vendors makes matters even worse.

BeyondTrust Secure Remote Access enables organizations to apply least privilege and audit controls to all remote access from employees, vendors, and service desks. Secure Remote Access consists of two solutions: Privileged Remote Access and Remote Support.

Privileged Remote Access: Use Cases

BeyondTrust Privileged Remote Access controls, manages, and audits remote privileged access to critical IT systems by authorized employees and third-party vendors. No VPN required.

This provides visibility and control over access to sensitive and business critical systems and data, including cloud infrastructure, and web/thick application.

Common use cases for BeyondTrust Secure Remote Access include:

Remote Support: Use Cases

BeyondTrust Remote Support allows help desk teams to securely access and fix any remote device on any platform, located anywhere in the world. All with the same solution.

Remote support solutions need to cover an expanding list of use cases, while making the entire service desk experience better and keeping connections secure. Remote Support is built to improve service desk workflows and adhere to IT service best practices—and improve both the user and technician experience.

Common use cases for BeyondTrust Remote Support include:

Secure Remote Access and Remote Support Features

BeyondTrust Remote Support and Privileged Remote Access solutions work hand-in-hand to secure remote access points within the enterprise, including employees, vendors, third-parties, and more.

Included in Privileged Remote Access

BeyondTrust Privileged Remote Access is built to fine-tune the remote access privileged users, vendors, and third-parties. Features include:

Preconfigured Access Points
Approval/Notifications for Access Requests
Time-Based Access Restrictions
Vendors & User Onboarding
Command Filtering for Shell Jump
Protocol Tunneling
RDP Session Forensics
BI Integration

Included in Remote Support

BeyondTrust Remote Support is designed to streamline the day-to-day workflow of internal and customer facing help and service desks. Seamless remote support capabilities alongside with chat, video, and customizable approval and notification tools make life easier for technicians. Features include:

Ad-Hoc Support & Chat
Chat Workflows
Support Portals
Preconfigured Access Tools
Mobile Device Support
Insight: Mobile Video Sharing
Support Button
Concurrent User Licensing

Find Vulnerable Remote Access Tools in Your Environment

The Privileged Access Discovery Application finds privileged accounts, SSH keys, services, and remote access tools causing vulnerabilities in your environment.

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