Public Sector Tech Talk Tuesday: Centralize and Transform Your Support and Service Desk Operations

Government IT support teams operate in a complex environment. They need to manage different devices, enterprise applications, and multicloud environments, all while balancing user productivity, ease of use, and security.

Together, BeyondTrust and ServiceNow provide a more automated, efficient, and secure ITSM solution that helps organizations provide a familiar workflow to create a seamless user experience.

In this on-demand webinar, you will learn how BeyondTrust and ServiceNow integrate to:

• Streamline support and ticketing by initiating remote support sessions directly from a ServiceNow incident
• Enable privileged users to launch a Privileged Remote Access session from a change record in ServiceNow
• Verify tickets and privileged access requirements in real-time to ensure only authorized users with a need for access can log in to systems using Password Safe
• Allow only approved applications to run on systems with Endpoint Privilege Management
• Gain greater identity risk context to help improve an organization’s identity security posture with Insights
• Retrieve session, application, and identity details and their tickets or change requests on demand to prove compliance