AI Security: AI Agents in ServiceNow | BeyondTrust

AI Security: AI Agents in ServiceNow

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Learn more about how to secure your business from threats in places you didn't even know existed.

About the session

This presentation highlights how AI agents inside modern CRMs like ServiceNow expand functionality while simultaneously introducing a new enterprise attack surface.

Overview of AI agents in ServiceNow and their role in modern CRM workflows
How agents automate business logic using scripts, flows, and live web search
Real-world security risks introduced by autonomous agents in enterprise platforms
Built-in ServiceNow security controls and where they fall short
Why AI-powered CRMs represent a new and expanding enterprise attack surface

Meet the Speaker

Madhav Nakar

Security Researcher

Madhav is a cybersecurity researcher with a background in mathematics, interested in AI and identity security research, particularly in understanding how these systems can be abused. He enjoys creating social media content around AI, cybersecurity an ... read more

Madhav is a cybersecurity researcher with a background in mathematics, interested in AI and identity security research, particularly in understanding how these systems can be abused. He enjoys creating social media content around AI, cybersecurity and spirituality.

Madhav is a cybersecurity researcher with a background in mathematics, interested in AI and identity security research, particularly in understanding how these systems can be abused. He enjoys creating social media content around AI, cybersecurity an ... read more

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