An AI agent is a software-based, virtual worker that can autonomously take initiative, make decisions, and perform tasks with minimal human intervention.
AI agents are more sophisticated than traditional software-powered bots, and can make decisions—with little to no human intervention—based on context and goals. They may be able to understand and process natural language, analyze large amounts of data, and interact with many other systems and users.
Agentic AI refers to autonomous systems using AI agents that are capable of reasoning, decision-making, and taking actions without constant human input.