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  • What’s New! Remote Support Version 23.3 current page
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What’s New! Remote Support Version 23.3

with Jonathan Meltzer, Staff Product Manager
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What’s New! Remote Support Version 23.3

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Webinar 2023 10 5 Whats New Remote Support Version 23 3 0000016
00:41:13

Watch to learn more about the Remote Support 23.3 Release!

In this webinar, Jonathan Meltzer, Sr Product Manager, will take you through the new features and enhancements available to Remote Support 23.3. He will be covering all the details about new integration capabilities like Service Now's Virtual Agent chatbot, improved scalability with upgraded features, and more.

Meet the Presenters

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Jonathan Meltzer
Staff Product Manager

Jonathan Meltzer brings over 25 years of experience at the intersection of technology, innovation, and customer-centric solutions. He began his career in engineering, but quickly gravitated toward leveraging technology to drive market disruption and solve complex customer challenges. After earning his MBA from Columbia Business School, Jonathan transitioned into Product Management, where he has led initiatives across both startups and large enterprises.

Throughout his career, Jonathan has focused on developing software and services that empower enterprise customers to manage their technical infrastructure and human resources more effectively. He joined BeyondTrust in July 2023 as Senior Product Manager for Remote Support, where he leads strategy and development for solutions that enable secure, scalable remote access.

Prior to BeyondTrust, Jonathan served as a Senior Manager at a Remote Monitoring and Management provider catering to Managed Service Providers. There, he oversaw platform-wide services for managing Apple devices, cloud resources, software patching, and Microsoft applications across multiple SaaS environments.

Based in Hopkinton, MA, near the iconic start of the Boston Marathon, Jonathan is a passionate long-distance runner with 13 marathons under his belt. On weekends, he shares his enthusiasm for the sport by working at a local running store. He also enjoys spending quality time with his three grown children.

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