Americas - Remote Support and ServiceNow Integration
with Scott Lombard, Channel Solutions Engineer
Americas - Remote Support and ServiceNow Integration
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Learn more about how to secure your business from threats in places you didn't even know existed.
Technicians can launch a remote support session from an open ticket in ServiceNow, and session details, such as chat transcripts and notes, are appended to the ticket when the remote support session ends.
Meet the Presenters
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Scott Lombard
Channel Solutions Engineer
Scott Lombard is a Channel Solutions Engineer based out of Austin, Texas. Scott has been with BeyondTrust for 3 months. He joins us from a highly regulated environment at Visa, where his background in IAM and production application management was developed over the past few years.
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