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Learn More Learn More, –pm with Scott Lombard, Channel Solutions Engineer
Technicians can launch a remote support session from an open ticket in ServiceNow, and session details, such as chat transcripts and notes, are appended to the ticket when the remote support session ends.
Scott Lombard is a Channel Solutions Engineer based out of Austin, Texas. Scott has been with BeyondTrust for 3 months. He joins us from a highly regulated environment at Visa, where his background in IAM and production application management was developed over the past few years.