Customer Tips & Tricks: Remote Support for Android

You will learn how to use your existing BeyondTrust Remote Support software to access Android devices to better support your customers. You will also see how to use the BeyondTrust Mobile Rep Console, allowing your technicians to provide support from anywhere, any time. Join BeyondTrust University Senior Manager, Aaron Schuett, for insight into how to expand your use of Remote Support for Android devices.

Attendees will learn:

• How Technicians or Support Agents can access Android devices
• About how Remote Support InSight can leverage the mobile device camera for troubleshooting
• How Technicians or Support Agents can access Windows, macOS, and Linux from a mobile Rep Console
• To leverage the Android Jump Client for Kiosk and Digital Signage systems
• Learn more about how to support additional Android based devices like Zebra (unattended)

Aaron Schuett, BeyondTrust Director, Education Services