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Company Snapshot

Norton Healthcare is a leader in serving adult and pediatric patients throughout Greater Louisville, Southern Indiana, the Commonwealth of Kentucky, and beyond.

The hospital and health care system is Louisville’s fourth largest employer, and provides care at more than 250 locations throughout Kentucky and Southern Indiana. The Louisville-based not-for-profit system includes five Louisville hospitals with 1,837 licensed beds, 7 outpatient centers, 14 Norton Immediate Care Centers, more than 14,600 employees, nearly 1,000 employed medical providers, and approximately 2,000 total physicians on its medical staff.

Industry

Healthcare

Product

Remote Support

Size

14,600 employees

Expanding Telehealth & Remote Working During Pandemic

As a consequence of COVID-19, Norton Healthcare has had to support an exploding number of remote workers. And with many employees using personal devices, the IT team needed to ensure that remote support and remote sign-in services were able to support BYOD in a secure fashion.

We went from roughly 30 providers that could provide telehealth services to 1,800 in a matter of a few weeks. We were not used to supporting thousands of new telehealth visits, but BeyondTrust helped us keep up with the sudden increase in demand to support these services.

Mitch Bryant, Information Services Production Support Manager
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