Starburst’s Journey to Zero Production Admins with Entitle

Starburst, a pioneering software company based in Boston, offers a cutting-edge data lakehouse platform, integrating the best features of data lakes, data warehouses, and data virtualization. Their journey with Entitle showcases a transformative approach to managing cloud access.

Enable access to production as needed, without slowing down operations.

Traditionally, a subset of Starburst's production engineers had elevated roles within their AWS accounts which posed security risks and inefficiencies. The need was clear: to facilitate access to production environments only when necessary, without hindering operational speed.

No engineers have baseline admin access in production.

The implementation of Entitle led to a groundbreaking outcome: zero engineers with baseline admin access in production. Starburst successfully transitioned from perpetual access to a just-in-time (JIT) model, enhancing security without compromising efficiency.

Key outcomes:

• Automated on-call escalation for incident handling
• Zero standing admin privileges in production
• Significant reduction in manual work

Entitle not only provided a robust solution for Starburst's unique challenges but also propelled them towards a more secure, efficient, and manageable cloud environment. This case study exemplifies how innovation in access management can fundamentally change how companies operate in the cloud.