Free Trial vs. Full Version vs. Evaluation Appliance
BeyondTrust's free Remote Support trial offers a quick, easy way to preview the BeyondTrust Representative Console. For security reasons, however, the trial has been limited in a number of ways.
FREE TRIAL | FULL EVALUATION | TEST APPLIANCE | |
|---|---|---|---|
WHEN CAN I GET STARTED? | Start today | Start this week* | Start this month* |
NUMBER OF USERS | 1 | 5-10 | 10+ |
3RD PARTY INTEGRATIONS | YES | ||
DESKTOP OPERATING SYSTEMS | All | All | All |
MOBILE OPERATING SYSTEMS | All | All | All |
UNATTENDED SYSTEMS | YES | YES | |
ADMINISTRATIVE PORTAL | Limited | YES | YES |
ANNOTATIONS | YES | YES | YES |
APPLICATION SHARING | Limited | YES | YES |
ATLAS CLUSTER TECHNOLOGY | YES | ||
BEYONDTRUST BUTTON | YES | YES | |
CHAT SUPPORT | Limited | YES | YES |
COLLABORATIVE BROWSER SHARING | YES | YES | |
COMMAND SHELL | Limited | YES | YES |
CUSTOMER CLIENT | Limited | YES | YES |
DASHBOARD | YES | YES | |
EMBASSY (VENDOR ACCESS) | YES | YES | |
EMBEDDED REMOTE APP SUPPORT | YES | ||
EQUILIBRIUM | YES | YES | |
FILE TRANSFER | Limited | YES | YES |
IDENTITY MANAGEMENT INTEGRATION | YES | YES | |
INTEL VPRO | YES | YES | |
INTELLIGENT COLLABORATION | YES | YES | |
JUMP CLIENTS (REMOTE ACCESS) | YES | YES | |
JUMP ZONE PROXY (ISOLATED LAN) | YES | YES | |
JUMPOINT | YES | YES | |
LANGUAGE SUPPORT | English Only | All Available Languages | All Available Languages |
MOBILE REPRESENTATIVE CONSOLES | Limited | YES | YES |
PRESENTATION | YES | YES | YES |
REBOOT | YES | YES | YES |
REMOTE DESKTOP PROTOCOL (RDP) | Limited | YES | YES |
REP INVITE | YES | YES | |
REPORTS | Limited | YES | YES |
SCREEN SHARING | Limited | YES | YES |
SCRIPTS | Limited | YES | YES |
SESSION RECORDING | YES | ||
SHELL JUMP (SSH/TELNET) | YES | YES | |
SHOW MY SCREEN | YES | YES | YES |
SMART CARD SUPPORT (CAC) | YES | YES | |
SNMP MONITORING | YES | ||
SURVEYS | YES | YES | |
SYSLOG INTEGRATION | YES |
A Note on Remote Support for iOS Devices
The full version of BeyondTrust offers the widest remote support feature set available for iOS devices. Because many Apple iOS features require administrative access to BeyondTrust, the trial version you’re using includes a partial set of these features. Here’s a breakdown of what is available in the free trial:
Remote Desktop App for iOS - Included in the trial
Client App for iOS (iOS Customer Client) - Included in the trial
Presentation Attendee App for iOS - Included in the trial
Apple iOS Configuration Profiles (Storage/Distribution) - Not included
Click-to-Chat for Websites/Portals (No-download chat support) - Not included
Embedded Remote App Support SDK (For iOS Apps) - Not included