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Free Trial vs. Full Version vs. Evaluation Appliance

BeyondTrust's free Remote Support trial offers a quick, easy way to preview the BeyondTrust Representative Console. For security reasons, however, the trial has been limited in a number of ways. That's why we offer multiple ways to evaluate BeyondTrust. In addition to the free trial, you may request to evaluate the full version of BeyondTrust or even test out an on-premises appliance.

FREE TRIAL FULL EVALUATION TEST APPLIANCE
WHEN CAN I GET STARTED? Start today Start this week* Start this month*
NUMBER OF USERS 1 5-10 10+
3RD PARTY INTEGRATIONS YES
DESKTOP OPERATING SYSTEMS All All All
MOBILE OPERATING SYSTEMS All All All
UNATTENDED SYSTEMS YES YES
ADMINISTRATIVE PORTAL Limited YES YES
ANNOTATIONS YES YES YES
APPLICATION SHARING Limited YES YES
ATLAS CLUSTER TECHNOLOGY YES
BEYONDTRUST BUTTON YES YES
CHAT SUPPORT Limited YES YES
COLLABORATIVE BROWSER SHARING YES YES
COMMAND SHELL Limited YES YES
CUSTOMER CLIENT Limited YES YES
DASHBOARD YES YES
EMBASSY (VENDOR ACCESS) YES YES
EMBEDDED REMOTE APP SUPPORT YES
EQUILIBRIUM YES YES
FILE TRANSFER Limited YES YES
IDENTITY MANAGEMENT INTEGRATION YES YES
INTEL VPRO YES YES
INTELLIGENT COLLABORATION YES YES
JUMP CLIENTS (REMOTE ACCESS) YES YES
JUMP ZONE PROXY (ISOLATED LAN) YES YES
JUMPOINT YES YES
LANGUAGE SUPPORT English Only All Available Languages All Available Languages
MOBILE REPRESENTATIVE CONSOLES Limited YES YES
PRESENTATION YES YES YES
REBOOT YES YES YES
REMOTE DESKTOP PROTOCOL (RDP) Limited YES YES
REP INVITE YES YES
REPORTS Limited YES YES
SCREEN SHARING Limited YES YES
SCRIPTS Limited YES YES
SESSION RECORDING YES
SHELL JUMP (SSH/TELNET) YES YES
SHOW MY SCREEN YES YES YES
SMART CARD SUPPORT (CAC) YES YES
SNMP MONITORING YES
SUPPORT PORTALS rstrial.beyondtrust.com Multiple Portals Multiple Portals
SURVEYS YES YES
SYSLOG INTEGRATION YES

A Note on Remote Support for iOS Devices

The full version of BeyondTrust offers the widest remote support feature set available for iOS devices. Because many Apple iOS features require administrative access to BeyondTrust, the trial version you’re using includes a partial set of these features. Here’s a breakdown of what is available in the free trial:

  • Remote Desktop App for iOS - Included in the trial
  • Client App for iOS (iOS Customer Client) - Included in the trial
  • Presentation Attendee App for iOS - Included in the trial
  • Apple iOS Configuration Profiles (Storage/Distribution) - Not included
  • Click-to-Chat for Websites/Portals (No-download chat support) - Not included
  • Embedded Remote App Support SDK (For iOS Apps) - Not included

"Remote Support is a top-to-bottom tool that allows me to control every aspect of our remote support activities. You could say it's a help desk in a box."

Jennifer Woodbridge, Systems Adminstrator

Request a Full Evaluation

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