B-Series Hardware & Virtual Appliance EoS / EoL

Read our most recent End of Sale (EOS) and End of Life (EOL) announcements for details, including key dates and migration options:

B200.9 & B300.5 Hardware Appliances EOL Announcement

B200.8, B300.4, & B400.2 Appliances EOL Announcement

B300.5 Hardware Appliances EOS Announcement

Secure Remote Access Hardware Support

From the date of purchase, Secure Remote Access (SRA) hardware appliances (B200, B300, and B400) are eligible for hardware support. If maintenance is current, hardware support includes repair and replacement of an appliance for up to two (2) years. Replacement appliance limited to virtual appliance.

SRA Appliance Name SRA Appliance Model Number End of Sale End of Life Last Supported Version
B200 ne.200.5 March 31, 2013 March 31, 2018 17.1
B200 ne.200.7 July 31, 2016 July 31, 2019 19.2.3
B200 br.200.8/bp.200.8 March 15, 2022 September 28, 2023 22.3
B200 b.200.9 March 31, 2023 December 31, 2026 --
B300 ne.300.0 December 31, 2006 March 31, 2018 17.1
B300 ne.300.1 December 31, 2008 October 31, 2018 17.1
B300 ne.300.2 November 30, 2010 October 31, 2018 18.1
B300 ne.300.3/bp.300.3 February 29, 2016 February 28, 2019 19.1
B300 br.300.4/bp.300.4 March 15, 2022 September 28, 2023 21.3
B300 b.300.5 January 1, 2024 December 31, 2026 --
B400 m.400.0 December 31, 2013 March 31, 2018 17.1
B400 m.400.1 December 31, 2016 December 31, 2019 19.1
B400 br.400.2/bp.400.2 March 15, 2022 September 28, 2023 21.3
B400 b.400.3 March 15, 2022 September 28, 2023 23.1

Secure Remote Access Virtual Appliance Support

SRA VA Model Number End of Sale End of Life Last Supported Version
VA.0 December 31, 2013 December 31, 2019 18.1
VA.1 June 30, 2016 December 31, 2019 18.1
VA.2 -- -- --

B-Series Appliance EOS / EOL FAQs

The typical replacement products, depending on your deployment and needs, are:

  • Privileged Remote Access (Cloud)
  • Remote Support (Cloud)
  • B-Series Virtual Appliance

BeyondTrust provides a method to migrate to Privileged Remote Access Cloud, Remote Support Cloud, or a B-Series Virtual Appliance. Transitioning to a new product or appliance may require an engagement with a BeyondTrust Partner or BeyondTrust Professional Services. Migration services are not covered under maintenance contracts.

No, physical and virtual appliances cannot be mixed when configured as an atlas cluster or in failover pairs. Both of these configurations require like-for-like appliances.

Learn how to find details about your appliance version here.

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