BeyondTrust offers professional services package options for assisted Remote Support and Privileged Remote Access upgrades and migrations from previous software versions. Each Tier will bring your deployment to the current version of the BeyondTrust Remote Support or Privileged Remote Access software.
Summarized below are the available package tiers and the scope. We’ll help you determine which tier will work best for you.
|Requirements||Tier 1||Tier 2||Tier 3|
|Version||22.2 or Greater||19.1.8 to 21.3.x 1||17.1.2 to 19.1.7 1|
|Number of Clients 2||Up to 1,000||Up to 10,000||Up to 25,000|
|Number of Appliances||Up to 2||Up to 2||Up to 3|
|Platform Migration 3||Yes||Yes||Yes|
Before beginning a migration, it is strongly recommended to have snapshot backups available. The redeployment of jump clients may be required. For environments with end-of-life hardware, specific backup challenges or other requirements, a custom project must be scoped.