BeyondTrust End of Life Policy

BeyondTrust regularly reviews its product portfolio to ensure we are providing the best Privileged Access Management products to our customers. In doing so, we have identified several products that no longer represent a strategic fit with our core PAM portfolio. Therefore, we have announced the End of Sale and End of Life of the products listed below.

Please review the statements carefully for further details, including important dates, information regarding technical support, and in certain cases, alternative product recommendations.

 

Hardware and Virtual Appliance End of Life

End of Sale (EoS)

End of Sale (EoS) is defined as the last date the product can be ordered. Please note that hardware maintenance covers the appliance up to the defined EoL date for the product.

After the defined EoS date, the appliance version can no longer be purchased. From the EoS date until the EoL date, software versions up to the version indicated in the Last Supported Version column will be supported on the appliance. If there is no version indicated in the Last Supported Version column, the Last Supported Version has yet to be determined. If hardware failure occurs after the EoS date, customers will be required to transition to a similar piece of hardware.

End of Life (EoL)

End of Life (EoL) is defined as the last date that firmware and software will be supported for this appliance model. Firmware and software released after this date will no longer be tested and supported for this appliance model.

If a hardware failure occurs after the EOL date, customers will be required to transition to different hardware or to a virtual appliance.

Secure Remote Access (Former Bomgar) Hardware Support

From the date of purchase, Secure Remote Access (SRA) physical appliances (B200, B300, and B400) are eligible for hardware support. If maintenance is current, hardware support includes repair and replacement of an appliance for up to two (2) years. Replacement appliance limited to virtual appliance.

SRA Appliance Name SRA Appliance Model Number EoS EoL Last Supported Version
B200 gt.0 December 31, 2004 December 31, 2005 14.2
B200 gt.1 December 31, 2005 December 31, 2006 14.2
B200 ne.200.2 December 31, 2006 December 31, 2007 15.1
B200 ne.200.3 June 30, 2007 June 30, 2008 15.1
B200 ne.200.4 June 30, 2009 June 30, 2010 15.2
B200 ne.200.5 March 31, 2013 March 31, 2018 17.1
B200 ne.200.7 July 31, 2016 July 31, 2019 19.2.3
B200 br.200.8/bp.200.8 March 15, 2022 September 28, 2023 22.3
B200 b.200.9 March 31, 2023 -- --
B300 ne.300.0 December 31, 2006 March 31, 2018 17.1
B300 ne.300.1 December 31, 2008 October 31, 2018 17.1
B300 ne.300.2 November 30, 2010 October 31, 2018 18.1
B300 ne.300.3/bp.300.3 February 29, 2016 February 28, 2019 19.1
B300 br.300.4/bp.300.4 March 15, 2022 September 28, 2023 21.3
B300 b.300.5 January 1, 2024 -- --
B400 m.400.0 December 31, 2013 March 31, 2018 17.1
B400 m.400.1 December 31, 2016 December 31, 2019 19.1
B400 br.400.2/bp.400.2 March 15, 2022 September 28, 2023 21.3
B400 b.400.3 March 15, 2022 September 28, 2023 23.1

Secure Remote Access (Former Bomgar) Virtual Appliance Support

To learn about Secure Remote Access (SRA) Virtual Appliance migration, please see the Migrate Sites and Licenses to a New BeyondTrust Virtual Appliance video. If additional migration assistance is needed, services can be purchased.

SRA VA Model Number EoS EoL Last Supported Version
VA.0 December 31, 2013 -- 18.1
VA.1 June 30, 2016 -- 18.1
VA.2 -- -- --

U-Series Appliance (Legacy BeyondTrust) Hardware Support

U-Series Appliance Name EoS EoL
UVM 2008 December 31, 2016 December 31, 2019
UVM 2012 June 30, 2019 October 10, 2023
UVM 2016 January 1, 2024 --

Virtual U-Series Appliance Support

Virtual U-Series Appliance Model Number EoS EoL
UVM 2008 VA March 31, 2016 January 31, 2020
UVM 2012 VA June 30, 2019 October 10, 2023
UVM 2016 VA December 20, 2022 --

UVMSQL Appliance Support

UVMSQL Model Number EoS EoL
UVMSQL June 30, 2020 December 31, 2023