BeyondTrust has just launched version 21.2 of our market-leading Privileged Remote Access solution, which empowers IT/OT teams to control, manage, and audit remote privileged access by authorized employees, contractors, and vendors—without compromising security. With Privileged Remote Access, organizations can enforce least privilege, exert granular control and visibility, and layer on advanced credential security over remote access for both employees and third-parties.
The latest release includes several enhancements and new, market-leading capabilities that improve workflows, enhance the user experience, and more!
Below is a brief round-up of what’s new with the release of version 21.2.
Bring Your Own Tools – SSH
This release introduces the new functionality of BYOT, specifically for SSH Jump Items. Now, users can leverage their existing native SSH tool for SSH Jump Items while maintaining the benefits of the audit trail and session recordings our users know and love.
This new setting enables SSH Jump Items to include existing native SSH functionality, expanding Jump Item capabilities, and improving user experience. This functionality is only enabled/disabled as a setting in the Desktop Access Console. The setting can be changed at any time, so users can determine the best method for their circumstances.
Web and Login Console UI Updates
We have refreshed and updated the /login and /console interfaces to improve user experience by making it lighter, faster, and easier to use. To streamline the user workflow, we have cleaned up some visual elements, layouts, and basic functionalities to provide a more direct path to the most-used features.
As always, we continue to listen to our customer feedback, and we have more design updates coming soon. This update aligns with our Universal Privilege Management product portfolio, providing a cohesive look and user experience.
In addition, the Web Console now supports in-product translations. Previously, this functionality was included only with the Desktop Console.
Account Rotation Azure AD Domain Services
As organizations adopt a cloud-first approach to meet their standard IT requirements, they continue to shift towards Azure Domain Services, or pure Azure AD-managed orgs. With this release, Privileged Remote Access enables organizations to properly manage and inject credentials managed by Azure AD Domain Services. Administrators can now leverage the Secure Remote Access Vault to rotate account credentials managed by Azure Active Directory Domain Services. This new functionality is an addition to the existing ability to discover credentials managed by Azure AD Domain Services.
Vault - Credential Store Search
- Vault users can now search the credential list when Jumping into a remote system. To leverage this new functionality, a user must only begin typing an account name and the Credential Store presents the matching credentials to the user. This search functionality is limited to credentials that are available in the Access Console.
Vault - Personal Account Increase
- In our previous release of Privileged Remote Access, we introduced the ability for users to store private, generic accounts in Vault. This functionality enables users to manage their own Vault accounts privately for use during remote sessions or for quick access to other tools. Users can store generic credentials that are not managed, rotated, or visible to anyone else but themselves. These credentials are then usable for injection or check-out by that user only. In this release, the maximum limit of Personal Accounts per user has been increased from ten (10) to twenty-five (25).
Appliance Migration Tool
The global pandemic has accelerated the move to the cloud and has increased demand from customers to migrate from one appliance to another. We have created an application migration tool for customers who want to move from an on-premises to a cloud-based appliance, as well as customers who want to migrate from a physical appliance deployment to a different deployment type. This functionality can be set up under the new section at /Login > Management > Software > Site Migration. It allows API-based communication between the appliances and supports migrations from version 19.2.4 to current.
User Team Chat History
The Team Chat feature within the Access Console now preserves the chat history, allowing representatives/users to pick up the conversations between other team members so that the history is available when they log back into the console. The administrator can configure a minimum time that this information is replayed in the Access Console.
Jump Item Reporting
Administrators can now leverage a new report type specific to the administration and configuration of Jump Items. For example, reports can be run for historical Jump Item events, such as creation, deletion, copy, move, etc.
Polish Language Support
Due to the international demand for our products and our commitment to build a stronger connection with users from other countries, Privileged Remote Access now supports Polish language translations for all product components.
Privileged Remote Access Next Steps
The new features and enhancements with version 21.2 broaden what’s already possible with BeyondTrust’s Privileged Remote Access, helping you control, manage, and audit vendor and internal remote privileged access, and to also better secure IT/OT environments.
Already a customer? Here’s how to get started: https://www.beyondtrust.com/do...
Ready to experience the most secure solution for enabling remote access to vendors and employees? Contact us today!

Julissa Caraballo, Product Marketing Manager
Julissa Caraballo is a Product Marketing Manager at BeyondTrust. She has over 10 years of experience in software product marketing and lead generation. Previously, Julissa worked as a Marketing Director for a medical management software company. She holds a BA in Business Administration/Marketing and a MBA in Healthcare Management. Her certifications include, Certified Digital Marketing Manager, Pragmatic Marketing Certified and Certified Medical Practice Executive. She can be found on LinkedIn and all social media platforms.