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Product Road Map: Remote Support

with Jonathan Meltzer, Staff Product Manager
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Product Road Map: Remote Support

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00:27:06

Watch as as Jonathan Meltzer, Sr Product Manager at BeyondTrust, present the latest roadmap for Remote Support. This session will provide an overall understanding of the vision and goals of Remote Support, with an opportunity to:

  • Review features launched in recent releases
  • Discover upcoming features we’re currently focused on.
  • Learn how existing and new features can help tackle customer obstacles and align with business needs.
  • Share insights about problems we should be solving for.
  • Questions were answered directly by our Product team

Meet the Presenters

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Jonathan Meltzer
Staff Product Manager

Jonathan Meltzer brings over 25 years of experience at the intersection of technology, innovation, and customer-centric solutions. He began his career in engineering, but quickly gravitated toward leveraging technology to drive market disruption and solve complex customer challenges. After earning his MBA from Columbia Business School, Jonathan transitioned into Product Management, where he has led initiatives across both startups and large enterprises.

Throughout his career, Jonathan has focused on developing software and services that empower enterprise customers to manage their technical infrastructure and human resources more effectively. He joined BeyondTrust in July 2023 as Senior Product Manager for Remote Support, where he leads strategy and development for solutions that enable secure, scalable remote access.

Prior to BeyondTrust, Jonathan served as a Senior Manager at a Remote Monitoring and Management provider catering to Managed Service Providers. There, he oversaw platform-wide services for managing Apple devices, cloud resources, software patching, and Microsoft applications across multiple SaaS environments.

Based in Hopkinton, MA, near the iconic start of the Boston Marathon, Jonathan is a passionate long-distance runner with 13 marathons under his belt. On weekends, he shares his enthusiasm for the sport by working at a local running store. He also enjoys spending quality time with his three grown children.

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