BeyondTrust - Secure Remote Access and Privileged Access Management

Advisory ID: BT24-11

Summary

A vulnerability has been discovered in Privileged Remote Access (PRA) and Remote Support (RS) which can allow an attacker with existing administrative privileges to inject commands and run as a site user.

Details

All BeyondTrust Privileged Remote Access (PRA) and Remote Support (RS) versions contain a command injection vulnerability that can be exploited by a user with existing administrative privileges to upload a malicious file. Successful exploitation of this vulnerability can allow a remote attacker to execute underlying operating system commands within the context of the site user. This issue is fixed through a patch available for all supported releases of RS & PRA 22.1.x and higher.

Mitigation

A patch has been applied to all RS/PRA cloud customers as of December 16, 2024 that remediates this vulnerability.

On-premise customers of RS/PRA should apply this patch via their /appliance interface. If customers are on a version older than 22.1, they will need to upgrade in order to apply this patch.

Affected Versions

Product

Version

Privileged Remote Access (PRA)

24.3.1 and earlier

Remote Support (RS)

24.3.1 and earlier

Fixed Versions

Product

Version

Privileged Remote Access (PRA)

PRA patch
BT24-11-ONPREM1
BT24-11-ONPREM2
BT24-11-ONPREM3
BT24-11-ONPREM4
BT24-11-ONPREM5
BT24-11-ONPREM6
BT24-11-ONPREM7
dependent on PRA version

Remote Support (RS)

RS patch
BT24-11-ONPREM1
BT24-11-ONPREM2
BT24-11-ONPREM3
BT24-11-ONPREM4
BT24-11-ONPREM5
BT24-11-ONPREM6
BT24-11-ONPREM7
dependent on RS version