Secure Remote Support for Government and Public Agencies
Government agencies, and private sector organizations that support these agencies, can have confidence that BeyondTrust Remote Support and BeyondTrust Privileged Remote Access have met the rigorous requirements of FIPS 140-2 Level 1. BeyondTrust is the only remote support and privileged remote access solution available with this certification, enabling organizations to meet these extensive compliance requirements. Government agencies can also use CARES Act funds to improve their remote access security.
Empower
Enable your IT department with a powerful, secure remote access solution to diagnose and troubleshoot issues quickly and securely, across any device or operating system.
Compliance
Meet the increasing demands and rigorous requirements of NIST, CJIS and more.
Protect
Protect your organization with built-in security features that reduce the risk of data breaches due to compromised remote access or privileged accounts.
Unique to BeyondTrust: FIPS Level 1 Validation
BeyondTrust is the only Secure Remote Access provider that meets the rigorous requirements of Federal Information Processing Standards (FIPS) 140-2 Level 1 validation. Our solution can uniquely address the increasing cybersecurity demands of the public sector and other highly regulated industries like healthcare, finance, legal, etc.

Remote Support Highlighted Features
Remote Access & Control
Provide fast remote assistance to any desktop, server, or mobile device, with screen sharing and remote control - anytime, from anywhere
Efficiency & Scale
Manage unattended access to thousands of systems and grow your businesses securely with automation
Customization & Branding
Maintain corporate branding standards and create trust by customizing your support experience, including chat
Team & Permissions Administration
Granularly manage team users, roles, and session permission settings to enforce a least privileged security posture
Audit & Compliance
Log all session activity for a complete audit trail, with real time reporting and capture a detailed video log of all session activity
Integrations
Integrate with CRM, ITSM, SIEM, and password tools or use BeyondTrust's open API and to create custom integrations
How BeyondTrust Enables Secure Remote Support
BeyondTrust Remote Support has always been designed with security at the forefront. Not only is the product architecture superior from a security standpoint, the product itself has a number of features that strengthen the security on a day to day basis. With BeyondTrust, you can focus on solving user problems, not security concerns.
Authentication & Permissions: Centrally manage users with existing account directories. Password management and two-factor authentication are built in.
Auditing & Reporting: Everything that happens during remote sessions is logged and recorded. And reports are stored in a tamper-proof way.
Remote Connection Security: Every remote connection is outbound through, requiring no firewall changes. You can define permissions for every session.
Architectural Security: Security is not a checkbox. Our architecture provides each customer with a unique configuration and military grade security.

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