What can we help you with?

Supercharged PAM

Combine the best of Session Management and Credential Management solutions at a new, incredible value!

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What is BeyondTrust?

Get a closer look inside the BeyondTrust identity & access security arsenal.

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Gartner Peer Insights

Find out how customers & analysts alike review BeyondTrust.

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Go Beyond Customer & Partner Conference

Our biggest customer conference of the year is happening in Miami and virtually on May 1-5, 2023.

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Watch Our Video

Find out more about our integrations.

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Leader in Intelligent Identity & Secure Access

Learn how BeyondTrust solutions protect companies from cyber threats.

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Secure Remote Desktop Control for Windows

BeyondTrust offers deep Windows compatibility on both sides of the remote desktop support session.

BeyondTrust also includes remote access to unattended systems in the core product. This means you can access unattended remote desktops or back-end servers running Windows.

Supported Windows Systems

Platform Supported For Customers For Representatives
Windows
  • Windows 7 SP1
  • Windows POSReady 7
  • Windows 10 (1909 and lesser)
  • Windows 10 (2004 and 20H2)
  • Windows 10 IoT
  • Windows 11 (21H2)
  • Windows Server 2008 R2 & SP2
  • Windows Server 2012 R2
  • Windows Server 2016 - 2019
  • Windows 7 SP1
  • Windows 10 (1909 and lesser)
  • Windows 10 (2004 and 20H2)
  • Windows 10 IoT
  • Windows Server 2016 - 2019

Hear what Customers say about BeyondTrust Remote Support for Windows Environments

"Great Remote Support Software For macOS And Windows" – Director of IT

“One product to fit the needs to support multiple Operating Systems... We are very satisfied with BeyondTrust to provide Remote Support for both Windows and macOS devices." - Infrastructure Architect

"The best remote tool I have ever used." – Office 365 Admin

Read more reviews from vetted BeyondTrust Remote Support customers on the Gartner® Peer Insights™ platform. Learn about the Remote Support features customers love, and gain insights into how you can use the solution to change the game for your own service desk. Read the reviews.