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Windows Support

Deep Windows compatibility on both sides of the remote desktop support session.

Remote Support
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Secure Remote Desktop Control for Windows

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BeyondTrust offers deep Windows compatibility on both sides of the remote desktop support session.

BeyondTrust also includes remote access to unattended systems in the core product. This means you can access unattended remote desktops or back-end servers running Windows.

Supported Windows Systems

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Platform Supported For Customers For Representatives
Windows Windows 7 SP1 Windows 7 SP1
Windows POSReady 7 Windows 10 (1099 and lesser)
Windows 10 (1909 and lesser) Windows 10 (2004 and 20H2)
Windows 10 (2004 and 20H2) Windows 10 IoT
Windows 10 IoT Windows Server 2016-2019
Windows 11 (21H2)
Windows Server 2008 R2 & SP2
Windows Server 2012 R2
Windows Server 2016 - 2019

"ANATEL deployed [BeyondTrust] using a pilot period, fielding 227 remote calls. The length for the sessions averaged 29 minutes, which represented a dramatic improvement from the Service Level Agreement (SLA) of six hours. Additionally, 89% of the calls received were resolved through first tier support, compared to the SLA of 50%."

—Jorge Wilson da Silva Mendes, IT Manager, ANATEL

"It is rare to find a company like BeyondTrust that matches the support level we provide our own customers. BeyondTrust's support is beyond excellent. We are extremely happy we made the switch to BeyondTrust from TeamViewer."

—Michael Hede, Technical Lead, Chili Security

"The [BeyondTrust] solution has enabled Fiserv staff to increase access to remote presence by more than 300%, of which 27% is revenue generating, and improve overall customer satisfaction."

—Phil Demuth, VP, Head of Internal Systems, Fiserv

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Copyright © 2003 — 2026 BeyondTrust Corporation. All rights reserved. Other trademarks identified on this page are owned by their respective owners. BeyondTrust Corporation is not a chartered bank or trust company, or depository institution. It is not authorized to accept deposits or trust accounts and is not licensed or regulated by any state or federal banking authority.

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