Sub-Processors & Affiliates

BeyondTrust uses the sub-processors and affiliates below when providing its services to customers. These sub-processors and affiliates process customer personal data on behalf of BeyondTrust’s customers and in accordance with customers’ instructions as conveyed by BeyondTrust.

We make sure that appropriate diligence checks are carried out on our sub-processors to ensure that they provide an appropriate level of privacy and security to customer data in light of the services they provide to BeyondTrust.

As part of this due diligence process, BeyondTrust will always:

• Restrict sub-processor’s access to customer data only to what is necessary to maintain or provide the services;

• Enter into a written Data Processing Agreement (DPA) with the sub-processor containing data protection obligations substantially equivalent to those provided in our customer DPA; and

• Remain fully liable to customers for the performance of those obligations, in case the sub-processor fails to fulfill its privacy obligations.

If you are a customer, please note that the DPA or other contractual documentation entered into between us will prevail in relation to your rights and obligations regarding sub-processors and their appointment and replacement.

If you have entered into BeyondTrust’s DPA, please note that once you receive notification of the engagement of a new sub-processor, you may object to the appointment provided that you notify BeyondTrust in writing within thirty (30) days of receiving the notification, or within such other period of time as provided by your DPA.

Please send your objection via email to [email protected] with the subject “Sub-Processor Objection” and include the grounds for objection. If you do not object within such notice period, the appointment of the new sub-processor shall be deemed to have been accepted. In any case, the objection process as described in your DPA shall apply.

Please complete and submit the form below if you wish to get notified of changes to the sub-processors list. Your personal data will be processed to send sub-processors related communications as detailed in the Privacy Notice. If you wish to unsubscribe to these communications at any point, please reach out to [email protected].