BeyondTrust uses the sub-processors and affiliates below when providing its services to customers. These sub-processors and affiliates process customer personal data on behalf of BeyondTrust’s customers and in accordance with customers’ instructions as conveyed by BeyondTrust.

We make sure that appropriate diligence checks are carried out on our sub-processors to ensure that they provide an appropriate level of privacy and security to customer data in light of the services they provide to BeyondTrust.

As part of this due diligence process, BeyondTrust will always:

  • Restrict sub-processor’s access to customer data only to what is necessary to maintain or provide the services;
  • Enter into a written Data Processing Agreement (DPA) with the sub-processor containing data protection obligations substantially equivalent to those provided in our customer DPA; and
  • Remain fully liable to customers for the performance of those obligations, in case the sub-processor fails to fulfill its privacy obligations.

If you are a customer, please note that the DPA or other contractual documentation entered into between us will prevail in relation to your rights and obligations regarding sub-processors and their appointment and replacement.

Sub-Processor Corporate Address Hosting Location Nature of Processing Contacts
Amazon Web Services, Inc.
  • 410 Terry Avenue North
  • Seattle, WA 98109-5210, U.S.A.
Customer selection Cloud hosting provider (Secure Remote Access, Identity Security Insights, Privilege Management Linux, EntitleSRA, Insights)
  • Amazon Web Services EMEA SARL, Data Protection Officer
  • aws-EU-privacy@amazon.com
Microsoft Azure
  • One Microsoft Way
  • Redmond, WA 98052-6399, U.S.A.
Customer selection Cloud hosting provider (Endpoint Privilege Management Win/Mac, Password SafePM Cloud, Password Safe Cloud)
  • Microsoft EU Data Protection Officer
  • One Microsoft Place, South County Business Park, Leopardstown
  • Dublin 18, D18 P521, Ireland
  • +353 (1) 706-3117
Salesforce
  • 415 Mission Street, 3rd Floor
  • San Francisco, CA 94105, U.S.A.
USA Customer Relationship Management system
  • Lindsey Finch EVP, Global Privacy, Salesforce
  • Salesforce Tower, 415 Mission St.
  • San Francisco, California 94105
  • privacy@salesforce.com
ServiceNow
  • 2225 Lawson Lane
  • Santa Clara, CA 95054
USA Support Services ticketing system privacy@servicenow.com
Gainsight
  • 350 Bay Street Suite 100
  • San Francisco, CA 94133, U.S.A.
USA Customer success tool – product experience and engagement
  • Dave Swarthout, Head of Legal (Data Protection Officer)
  • privacy@gainsight.com
Datadog
  • 620 8th Ave., 45th Fl.
  • New York, NY 10018 USA
USA Login system (Entitle)
  • 620 8th Ave., 45th Fl.
  • New York, NY 10018 USA
  • privacy@datadoghq.com
Github
  • 88 Colin P. Kelly Jr. Street
  • San Francisco, California 94107, USA
USA CICD code management platform (Entitle)
  • GitHub Privacy, GitHub, Inc.
  • 88 Colin P. Kelly Jr. Street
  • San Francisco, California 94107 USA
  • dpo@github.com
Slack
  • 415 Mission Street, 3rd Floor
  • San Francisco, CA 94105, USA
USA Communication tool (Entitle)
  • Lindsey Finch EVP, Global Privacy
  • Salesforce Salesforce Tower, 415 Mission St.
  • San Francisco, California 94105,
LogRocket
  • 87 Summer Street, 3rd Floor
  • Boston, MA 02110, USA
USA UI monitoring (Entitle)
  • Ben Edelstein, Co-Founder
  • 87 Summer Street, 3rd Floor
  • Boston, MA 02110
Affiliate Corporate Address Nature of Processing
BeyondTrust Corporation
  • 11695 Johns Creek Parkway, Suite 200
  • Johns Creek, Georgia 30097
  • United States
BeyondTrust technical and support services, billing, and contract administration
BeyondTrust Software, Inc. (Dubai Branch Office)
  • My Office Downtown
  • Level 14, Tower 1, Boulevard Plaza, Downtown
  • Downtown, Dubai
  • United Arab Emirates
BeyondTrust technical and support services, billing, and contract administration
Bomgar Canada, Ltd.
  • 1595 Bedford Hwy Suite 208
  • B4A 3Y4 Bedford
  • Canada
BeyondTrust technical and support services, billing, and contract administration
BT Software Australia PTY, Ltd.
  • Level 10, 20 Martin Place
  • Sydney NSW 2000
  • Australia
BeyondTrust technical and support services, billing, and contract administration
BT Software Asia Pacific PTE, Ltd.
  • 1 Kim Seng Promenade #13-12
  • Great World City West Lobby
  • Singapore 237994
BeyondTrust technical and support services, billing, and contract administration
Avecto Ltd.
  • Building One, Trident Business Park, Styal Road
  • Manchester Airport M22 5XB
  • United Kingdom
BeyondTrust technical and support services, billing, and contract administration
Bomgar Germany GmbH
  • Lindleystraße 8A
  • 60314 Frankfurt am Main
  • Germany
BeyondTrust technical and support services, billing, and contract administration
Bomgar France SARL
  • 37/39 Avenue Ledru-Rollin
  • 75012 Paris
  • France
BeyondTrust technical and support services, billing, and contract administration
Entitle, Inc
  • Yigal Alon 114,
  • Tel Aviv
  • Israel
BeyondTrust technical and support services, billing, and contract administration

If you have entered into BeyondTrust’s DPA, please note that once you receive notification of the engagement of a new sub-processor, you may object to the appointment provided that you notify BeyondTrust in writing within thirty (30) days of receiving the notification, or within such other period of time as provided by your DPA.

Please send your objection via email to dataprotectionofficer@beyondtrust.com with the subject “Sub-Processor Objection” and include the grounds for objection. If you do not object within such notice period, the appointment of the new sub-processor shall be deemed to have been accepted. In any case, the objection process as described in your DPA shall apply.

Date Change Summary
April 23, 2024 Published the sub-processors and affiliate page on the website.
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