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  • BeyondTrust vs. TeamViewer & Alternatives current page
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Looking for a TeamViewer Alternative? Why BeyondTrust Remote Support is the Smart, Secure Choice

Easily compare BeyondTrust Remote Support versus TeamViewer and other alternatives. Download the comparison guide to get started.

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BeyondTrust vs. TeamViewer

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Learn more about how to secure your business from threats in places you didn't even know existed.

TeamViewer VS BeyondTrust

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Don’t leave your service desk vulnerable to attacks.

Service desks play a critical role in cyber resilience and incident response, but are also a favorite target of threat actors, and increasingly involved in breaches. Today, securing your business operations, data, and service desk—and protecting your internal and external customers—starts with choosing the right IT support solution.

With BeyondTrust, you can supercharge service desk performance, while also better minimizing risk compared to competitor solutions. BeyondTrust Remote Support stands clearly above alternative remote support and remote desktop management tools in its class. With our solution, you gain robust security architecture with native controls that help resist co-option and misuse, all paired with superior control and security around the implementation of remote access.

Comprehensive & Secure Remote Support

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Leverage secure, attended and unattended access capabilities to troubleshoot, update, and support servers, workstations, network devices, kiosks, etc.

Service Across the Enterprise

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Support any user, device, and system inside and outside your network. Provide support across Windows, macOS, Linux, iOS, Android devices – including servers, workstations, network devices, kiosks, ATMs, etc.

Integrate with Your Favorite Solutions

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Turbocharge your service desk with Remote Support by integrating with your favorite tools: ServiceNow, Zendesk, Jira, Salesforce – check out our integrations and alliances page to see them all.

More Secure and Powerful

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  • Full Activity and Session Monitoring: Simplify auditing with our industry-leading monitoring and session logging, with full forensic data.
  • Credential Vaulting: Secure your accounts with discovery, rotation, and injection of credentials for 100k accounts to protect your service desk from identity-based threats and vulnerabilities.
  • Unattended Access for any device: Extend the reach of your service desk across your organization with support for any device, no end- user required.

More Compliance-Ready than Alternatives

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We’ve got you covered, wherever you venture.

Content table Content table Remote Support TeamViewer
Security Standards and Certifications SOC 2 Type 2 Yes Yes
ISO 27001 Yes Yes
ISO 27701 Yes No
Government and Regulatory Compliance FedRAMP Yes No
TX-RAMP Yes No
Data Privacy Frameworks EU-US Data Privacy Framework Yes No
Swiss-US Data Privacy Framework Yes No
UK Extension to the EU-US Data Privacy Framework Yes No
GDPR Compliant Compliant
Industry-Specific Standards PCI DSS Yes No
Common Criteria for Information Technology Security Evaluation Yes No
FIPS 140-2 Yes No
HIPAA Compliant Compliant
  1. Source: https://www.beyondtrust.com/trust-center/industry-certifications
  2. Source: https://community.teamviewer.com/English/kb/articles/108692-compliance-international-standards - information pulled as of 11/15/24

Hear Directly from Customers who Have Made the Switch

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"The [BeyondTrust] solution has enabled Fiserv staff to increase access to remote presence by more than 300%, of which 27% is revenue generating, and improve overall customer satisfaction."

—Phil Demuth, VP, Head of Internal Systems, Fiserv

“The deciding factor for us was that we wanted to implement remote support according to the highest security criteria. The data should not leave the Bechtle network."

—Markus Sigle, IT Service Specialist, Bechtle

"With Endpoint Privilege Management, Privileged Remote Access and Remote Support tightly integrated with our ServiceNow implementation, we are able to level up our security controls and increase the trust of our clients — and they also help us sleep better at night.”

—Kamil Krezlewicz, Senior Security Administrator at Keller Group

Trusted by These Companies

Experience the difference for yourself - start your Remote Support trial

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