ConnectWise ScreenConnect vs. BeyondTrust Remote Support

The Only Remote Support Tool Needed

If you're using ConnectWise, it's probably not the only remote support tool being used on your network. Companies (and employees themselves) adopt multiple remote tools—simply because no single tool does it all.

BeyondTrust Remote Support is different. Support everything — computers, mobile devices, hardware, and peripherals — with one, secure solution. In addition, BeyondTrust Remote Support is the only solution in its class to have achieved FedRAMP moderate in-progress designation, a testament to a secure architecture built with zero trust in mind.

Increasingly, threat actors are exploiting vulnerabilities and security weaknesses in remote access and control tools, so it's critically important to equip your service desk with an enterprise solution built to withstand cyber threats, co-option by attackers, and even misuse by technicians.

Here are some of the key features that help differentiate Remote Support from ScreenConnect and other products:

Modern, Cross-Platform Service Delivery Across the Enterprise

Support any user, device, and system inside and outside your network, across Windows, macOS, Linux, iOS, Android, and more with a single tool.

Comprehensive Remote Control & Support Capabilities

Leverage secure, attended and unattended access capabilities to troubleshoot, update, and support servers, workstations, network devices, kiosks, etc.

Secure Remote Access Without a VPN

Protect unsecure remote access pathways and attack vectors with a secure, VPN-less tool that audits every session and enforces least privilege. The most secure, enterprise tool in its class.