BeyondTrust offers professional services package options for assisted deployment of Integrations for Remote Support and Privileged Remote Access.
Summarized below are the available package tiers and the scope. We’ll help you determine which tier will work best for you.
|Integration Type||Tier 1||Tier 2|
|ITSM[ 1]||1 Instance||Up to 3 Instances|
|SIEM[ 1]||1 Instance||Up to 3 Instances|
|Password Safe||1 Instance||Up to 3 Instances|
|Professional Services Tasks|
|Review Remote Support or Privileged Remote Access system for version details and pre-requisites||Yes||Yes|
|Install any required middleware components[ 2]||Yes||Yes|
|Configuration of settings in Remote Support or Privileged Remote Access||Yes||Yes|
|Testing the integration based on its standard use cases||Yes||Yes|