BeyondTrust offers the same functionality for Mac as it does for Windows. With BeyondTrust, remote macOS support is integrated into all your other support systems and processes.
macOS Version | Customer Client | Jump Client | Representative Console |
|---|---|---|---|
macOS 10.15 (Catalina) | ✓ | ✓ | ✓ |
macOS 11 (Big Sur) x86 or Apple silicon | ✓ | ✓ | ✓ |
macOS 12 (Monterey) x86 or Apple silicon | ✓ | ✓ | ✓ |
macOS 13 (Ventura) x86 or Apple silicon | ✓ | ✓ | ✓ |
macOS 14 (Sonoma) x86 or Apple silicon | ✓ | ✓ | ✓ |
macOS 15 (Sequoia) x86 or Apple silicon | ✓ | ✓ | ✓ |
"Gaining the ability to support MacOS devices was a critical driver in our selection. At the time, we had a lot of physicians who were starting to use Apple devices in their practices, and we were using a best-efforts approach to helping them. We wanted a remote support solution that could support these devices."
—Michael Tupin, Director of Service Management, Northwell Health
