BeyondTrust has supported Mac OS X since 2007. And, unlike some remote support solutions that stop with basic support, BeyondTrust offers largely the same functionality for Mac as it does for Windows. Without BeyondTrust, support organizations must settle for patched-together solutions, limited functionality and awkward connection processes if they need to support a Mac outside the company firewall. With BeyondTrust, remote Mac support is integrated into all your other support systems and processes.
Your Mac support reps probably want to run Mac themselves.
With BeyondTrust, support reps can offer remote support from Mac OS X to any other platform BeyondTrust supports. Reps who run Mac can control Windows, Mac and Linux systems. They can also support mobile devices, including iPad, iPhone, and Android.
With BeyondTrust, your support technicians can: