Remote Support 22.3.3 Release Notes

March 7, 2023


  • This version of Remote Support has been certified for Physical BeyondTrust Appliances, Virtual BeyondTrust Appliances, and cloud deployment models.
  • RS 22.3.3 requires software Base 6.2.0.
  • 22.3.3 RS requires Integration Client 1.7.3.
  • 22.3.3 RS requires ECM 1.6.0.

Issues Resolved:

  • Resolved sporadic vault credential injection failures.
  • Resolved unexpected reset of on-screen login credentials on macOS.
  • Resolved issues with Shell Jump when Jumpoint is installed on older Windows servers.
  • Resolved issue with SAML authentication and signed messages.
  • Resolved issue with Restrict customer access... behavior on machines with touchpads.
  • Resolved hang when attempting to file share from chat window on macOS endpoints.