BeyondTrust Remote Support
User Guides and Tutorials
BeyondTrust Remote Support Software enables support organizations to access and support nearly any remote computer or mobile device.
Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance . . . all with the highest levels of security.
Get up and running with admin, rep, and customer client guides
Equip your teams, secure your software, and set up integrations
View feature overviews and video tutorials
Updates and Features
View feature charts and learn how to upgrade your software
Find answers to frequently asked questions
Read technical documentation in other languages
View archived documentation for BeyondTrust Remote Support
What BeyondTrust Remote Support is and why you might need it
BeyondTrust Remote Support 18.2 includes BeyondTrust Vault Add-On, Click-to-Chat Enhancements, Customizable Issue Submission Fields, Faster Jump Client Reconnect, Idle Timeout Warning for /login, Direct Web Rep Console Login, Rep Console User Interface Visual Enhancements, and more. Learn more about what's new in BeyondTrust Remote Support 18.2.