Free Privileged Account Discovery Tool: Identify & secure credentials to stop lateral movement. Download Free

BeyondTrust
  • Products
    Privileged Password Management
    Discover, manage, audit, and monitor privileged accounts
    Password Safe DevOps Secrets Safe
    Endpoint Privilege Management
    Manage privileges on Windows, Mac, Linux, and Unix endpoints
    Windows and Mac Unix and Linux Active Directory Bridge
    Secure Remote Access
    Centrally manage and secure remote access for service desks and vendors
    Remote Support Privileged Remote Access
    BeyondInsight Analytics
    See All Solutions
  • Resources

    Universal Privilege Management

    Our innovative Universal Privilege Management approach secures every user, asset, and session across your entire enterprise.

    Watch Video

    Learn

    Case Studies
    Competitor Comparisons
    Datasheets
    Glossary
    Product Demos
    Whitepapers

    Attend

    Events
    Go Beyond
    Training
    Webinars

    Support

    Changelog
    Professional Services
    Technical Documentation
  • Blog
  • Partners
  • Contact
  • Support
  • Services
  • Training
  • Events
  • Company

The Surprising Thing That Will Make or Break Your Privileged Password Management Deployment

September 19, 2018

  • Blog
  • Archive

privileged password management

If you’re evaluating privileged password management and privileged session management (PPM/PSM) solutions, chances are you’ve done your homework: you’ve developed a needs assessment, spoken to your counterparts in the data center about hardware requirements, checked out the latest industry analyst research from firms like Gartner and Forrester, scoured vendor websites (like BeyondTrust’s) for product information, and created a solid game plan for rollout.

Since PPM/PSM deployments impact everyone in the company, it’s important to also have a plan to ensure user adoption. With IT projects especially, we often think about the departments with the "holdouts" – the ones who are most averse to change and need to be reminded that new IT policies are not meant to make them suffer.

But have you stopped to consider the adoption by your own IT department? In my experience, the biggest stumbling block to rolling out a cybersecurity solution isn’t about how the company will adapt; it’s whether the IT "power users" like System Administrators, will adapt.

Let’s face it – IT teams do not like change. Because of the sheer volume of systems and applications they manage, IT teams naturally gravitate towards solutions that cause the least variance to the job that we do.

Here’s an example of why IT teams don’t like change: Imagine I am a production control technician at a multinational company. I have been doing the same job for years, which involves logging on to production control servers, uploading new batch routines, and performing general maintenance tasks such as backup. My superiors tell me that they have to introduce a new system to manage the passwords that I normally keep on post-it notes under my keyboard, and they want to record what I’m doing for compliance.

A vendor is chosen (I have little input), and the backup job that used to take me less than a minute to set up, now takes me 4-5 minutes to start. Not only that, but the system has gone down 5 times in recent weeks, preventing me from doing my job. I want to go back to my post-it notes – they, unlike the system, never went down.

One of the biggest hurdles to implementing security isn’t technical – it’s personal adoption. You can have the best cybersecurity system in the world, but if it’s difficult to use, people will revolt against it and try to find workarounds – the opposite of what you want to happen.

With PowerBroker Password Safe, we’ve taken steps to add features that are meant to be intuitive and help enhance our users’ productivity – Smart Rules, Smart Groups, and DirectConnect.

[caption id="attachment_26800" align="alignnone" width="650"]ss-the-surprising-thing-that-can-make-or-break-your-privileged-password%E2%80%93management-deployment.pngPowerBroker Password Safe gives users and administrators the same look and feel, making it easy to navigate and accomplish tasks.[/caption]

Our goal at BeyondTrust is to make the user experience as intuitive as possible. In fact, rather than add any impact, my goal as Product Manager is to actually make a user’s job easier. If you are used to logging on directly from PuTTY – excellent! MobaXterm? We’ve got that covered, too.

If you’d like to learn more about how our solutions can help your organization achieve its PPM/PSM goals, contact us for a personalized demo.

Martin Cannard

Martin has been helping organizations solve challenges in the privileged account management and identity and access management space for over 24 years. At Dell Software, Martin managed a team of Solution Architects, focused on designing and implementing solutions in the Privileged Account Management (PAM) space. Prior to joining Dell, Martin was Sr. Product Manager for Novell Privileged User Manager, a privilege management application acquired from Fortefi, an organization where he served as Vice President, Corporate Development. Prior to this, he was Program Manager of Client Technologies at Symantec where he was responsible for many ground-breaking field and channel enablement applications. Additionally, Martin managed the European QA group at Axent Technologies and has held various management positions in consulting, systems development, and operations. Martin is a regular speaker for security events, and webinars.

Stay Up To Date

Get the latest news, ideas, and tactics from BeyondTrust. You may unsubscribe at any time.

I agree to receive product related communications from BeyondTrust as detailed in the Privacy Policy, and I may manage my preferences or withdraw my consent at any time.

You May Also Be Interested In:

Webcasts | February 09, 2021

Customer Webinar: Remote Support 21.1 Released!

Webcasts | February 24, 2021

Your PAM 2021 Blueprint: Securing Privileged Accounts for On-Premises and Cloud Assets

Whitepapers

Evolving Privileged Identity Management (PIM) In The 'Next Normal'

BeyondTrust Logo
  • Facebook
  • Twitter
  • LinkedIn

Keep up with BeyondTrust

I agree to receive product related communications from BeyondTrust as detailed in the Privacy Policy, and I may manage my preferences or withdraw my consent at any time.

Customer Support
Contact Sales

Products

  • Endpoint Privilege Management
  • Password Management
  • Privileged Remote Access
  • DevOps Secrets Safe
  • Remote Support

Resources

  • Blog
  • Case Studies
  • Competitor Comparisons
  • Datasheets
  • Glossary
  • Videos
  • Webcasts
  • Whitepapers

About

  • Company
  • Careers
  • Contact
  • Events
  • Leadership Team
  • Partner Program
  • Press

Languages

  • English
  • German
  • French
  • Spanish
  • Korean
  • Portuguese
  • Japanese
  • Privacy
  • Security
  • Manage Cookies
  • WEEE Compliance

Copyright © 1999 — 2020 BeyondTrust Corporation. All rights reserved. Other trademarks identified on this page are owned by their respective owners. BeyondTrust Corporation is not a chartered bank or trust company, or depository institution. It is not authorized to accept deposits or trust accounts and is not licensed or regulated by any state or federal banking authority.