LogMeIn vs. Bomgar - Some Key Differences
If you’re not sure if now is the time to switch to Remote Support, consider these facts:
Difference #1: Flexible Deployment and Pricing
We offer multiple ways to deploy remote access and support, from our Secure Cloud to your own Private Cloud to On-Premises options. Our secure access architecture will provide you with peace of mind no matter which option you choose. And with prices starting at only $49 per month we have a remote support solution that’s perfect for you.
Difference #2: Better Features, All Included
Not only do we support the most platforms, provide the most ways to initiate a remote session, have excellent mobile support tools, but it’s all included in your license price. Even remote camera sharing. Don’t pay extra for the remote support features critical to your business. You could pay separate licensing fees to cobble together LogMeIn Rescue + Mobile, Boldchat, and Rescue Lens. Or you could just use Remote Support, which includes chat and InSight video support, making it the only remote support tool you’ll ever need.
Difference #3: 97% Customer Satisfaction Rate
Our customers really like us. They like the solutions we provide and the support they receive. We’ve got incredibly high customer retention and a 97% customer satisfaction rate. If you’re a LogMeIn or GoTo customer, and you don’t feel that way about LogMeIn, we’d love to talk. If you’re looking for a solution for remote support, privileged access, or password management, AND you want to really like the next company you do business with, we’d enjoy talking to you, too.