Bomgar Insider Spotlight – John Johnson

Here at Bomgar, we’re committed to building and maintaining the best remote access software solutions that money can buy. In addition, we’re focused on making sure our customers get the most out of our their Bomgar products! We love to hear each organization’s unique use for Bomgar, and how it helps them stay productive in all day-to-day activities, while still meeting security and compliance requirements. This blog series will give a glimpse into who our customers are, and what they love most about their roles, Bomgar, and more.

Today’s Insider Spotlight:

• What company do you work for?
  • Akerman LLP
• What’s your role there?
  • User Support Supervisor – I manage the helpdesk among other duties.
• What do you like most about your job?
  • I like being able to assist our users by providing them with world class service.
• How long have you been working in technology?
  • 18 years
• How long as your organization been using Bomgar?
  • Since 2013
• What Bomgar solutions/products do you use?
  • Remote Support
• What’s your favorite Bomgar feature and why?
  • My favorite feature is being able to support our users when they are off network.
• What’s your favorite tech for personal use?
  • My favorite tech gadget is my iPad.
• What are some of your non-work hobbies or activities?
  • I enjoy teaching high school marching bands, drum corps, and I also run my own non-profit performing arts group.
• What’s your dream vacation?
  • My dream vacation is traveling to several warm locations with enjoying the all-inclusive benefits.