ServiceNow integrates with BeyondTrust Remote Support to reduce cyber risks and increase productivity in your service desk.

  • Increase Productivity: Technicians can launch a remote session from an open ticket in ServiceNow, and append notes to the ticket when the session ends.
  • Strengthen Security: Make it easy for teams to access desktops, servers, and systems quickly, without revealing plaintext credentials.
  • Meet Compliance Requirements: Retrieve session details and their associated tickets or change requests on demand to prove compliance with ease.