What Your Customer Sees: The BeyondTrust Customer Client

Customers on remote desktops, smartphones, and other devices interact with support reps primarily through the BeyondTrust customer client.

They may also see prompts and messages in the context of the public site or support portal. This section details the customer-facing elements of a BeyondTrust remote support session on a desktop or laptop.

For more information on supporting other devices, including Apple iOS and Android, please see https://www.beyondtrust.com/docs/remote-support/getting-started/index.htm.