Remote Support 21.2.3 Release Notes

July 1, 2021


  • This version of Remote Support has been certified for physical BeyondTrust Appliances, virtual BeyondTrust Appliances, and cloud deployment models.
  • RS 21.2.3 requires Base software Base 6.1.0 or Base 6.1.1.

Issues Resolved:

  • Resolved race condition when editing outbound events.
  • Resolved crash in ad-hoc customer client.
  • Resolved erroneous warnings for cluster synchronization.
  • Resolved obscured file names in session reports.
  • Resolved several issues with copy/paste functionality.
  • Resolved local RDP failure on Mac rep console.