The software has been rebranded with the new company logo.
iOS 13 is now supported.
The chat message notification sound has been updated.
The site name that the rep console connects to can now be preconfigured using MDM.
The site name that the rep console connects to can now be restricted using MDM.
Resolved an issue with a black screen sometimes appearing when the Video Optimized screen sharing quality setting was selected.
Resolved an issue with starting Command Shell sessions.
Resolved an issue with having more than one session in queue and switching between them.
Resolved an issue with chat messages not appearing on iOS 13.
Resolved an issue with the rep console crashing on iOS 13 when scrolling down the Jump Client list.
Resolved an issue with Elevated Special Actions not working properly.
Resolved an issue with using SAML to log in.
Runs on both iPhone and iPad running iOS 11+.
Compatible with Remote Support 12.1.1+.
A trusted CA-signed certificate must be installed on the appliance.
The iOS Representative Console is available in the App Store.
BeyondTrust is the worldwide leader in Privileged Access Management (PAM), empowering companies to secure and manage their entire universe of privileges. The BeyondTrust Universal Privilege Management approach secures and protects privileges across passwords, endpoints, and access, giving organizations the visibility and control they need to reduce risk, achieve compliance, and boost operational performance.