Android Customer Client 2.2.19 Release Notes
July 13, 2023
As a workaround for our customers that must have the file transfer feature, we now have the Android Customer Client 2.2.19+ app, a separate app which is managed by BeyondTrust Support.
For the release Android Customer Client 2.2.19+ release notes, please see Android Customer Client 2.2.19+ Release Notes.
For more information on the file transfer feature, please see File Transfer To and From the Android Device.
- Android 7.0 or later.
- BeyondTrust Remote Support 21.1 or later.
For more information, please see Supported Platforms.
New Features and Enhancements:
- Now provides a warning notification if the Android device is rooted.
- Now allows the site URL to be locked using your MDM configuration.
- If the Accessibility service is enabled on the Android device, there is no longer a prompt required for screen sharing.
- Issue Submission has been added to the main Android Customer Client window as another method of starting a session.
- Resolved an issue with the prompt for permissions not being displayed on the device after the first session.
- Certified for GA.
- Android Customer Client 2.2.19 is available for download in Google Play.