When it comes to increasing the security of privileged accounts, utilizing 2FA or MFA (two-factor or multifactor) authentication is a common recommendation.  But how does this technology protect privileged credentials?

Username and password combinations are still the most common form of protection for credentials, also known as ‘one factor authentication.’  However, passwords are rarely changed regularly, prone to theft, and there is no way to verify who is actually using them.

‘Two factor’ or ‘multifactor’ authentication enables a second security check beyond username and password by providing an additional passcode (factor) that can only be used one time. Authentication apps, such as Google Authenticator or Authy, generate passcodes that a user retrieves simply by opening the app on their device.  Since the phone or tablet can be protected with a passcode or biometric login, and has to be in the user’s physical possession, this second factor cannot be stolen the same way that a password can be phished.  

By implementing two factor authentication, IT organizations gain confidence in the connections that technicians and administrators are making every day by utilizing something the user knows (password) together with something the user has (passcode).

If your organization is looking for solutions to secure privileged credentials – you’re in luck. Security comes standard with Bomgar.  Both Bomgar Remote Support and Bomgar Privileged Access include native 2FA  for every Bomgar user at no additional cost.  Enable it today!