The problem exists between the keyboard and the chair (PEBKAC). This is the recurring mantra of most help desk technicians and a leading cause of budget dollars bleeding out of most organizations. Why, you may ask? The answer is simple:
- Users use computers
- Users are human (usually)
- Humans make mistakes often: sometimes intentionally, usually accidentally and occasionally indirectly
- When users have excessive admin rights these mistakes can be very costly
Scott Lang, Sr. Director, Product Marketing at BeyondTrust
Scott Lang has nearly 20 years of experience in technology product marketing, currently guiding the product marketing strategy for BeyondTrust’s privileged account management solutions and vulnerability management solutions. Prior to joining BeyondTrust, Scott was director of security solution marketing at Dell, formerly Quest Software, where he was responsible for global security campaigns, product marketing for identity and access management and Windows server management.