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While many organizations have standardized their IT service management functions – such as managing tickets or incidents – around ServiceNow, many customers are now also utilizing ServiceNow for advanced use cases, such as Incident Response Management and Change Request management.

BeyondTrust is excited to announce a new ServiceNow Certified application, free for existing customers. PowerBroker Password Safe, our leading privileged password and session management solution, now includes a free certified application available from the ServiceNow Store to provide more options for users that need to check-out privileged credentials or sessions. The application provides an integrated user experience within ServiceNow.


At a high level, this certified solution enables customers to use ServiceNow as an alternative UI to either check-out passwords for privileged accounts, or start a privileged session to a Windows or Unix server, or to an individual Windows or web application. Benefits of this solution include:

To learn more about how to use this new integrated solution for password check-out and session initiation through ServiceNow, watch this video. This new integration is just one of many integrated use cases developed in conjunction with ServiceNow.