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While many organizations have standardized their IT service management functions – such as managing tickets or incidents – around ServiceNow, many customers are now also utilizing ServiceNow for advanced use cases, such as Incident Response Management and Change Request management.

BeyondTrust is excited to announce a new ServiceNow Certified application, free for existing customers. PowerBroker Password Safe, our leading privileged password and session management solution, now includes a free certified application available from the ServiceNow Store to provide more options for users that need to check-out privileged credentials or sessions. The application provides an integrated user experience within ServiceNow.


At a high level, this certified solution enables customers to use ServiceNow as an alternative UI to either check-out passwords for privileged accounts, or start a privileged session to a Windows or Unix server, or to an individual Windows or web application. Benefits of this solution include:

To learn more about how to use this new integrated solution for password check-out and session initiation through ServiceNow, watch this video. This new integration is just one of many integrated use cases developed in conjunction with ServiceNow.

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Scott Lang

Sr. Director, Product Marketing at BeyondTrust

Scott Lang has nearly 20 years of experience in technology product marketing, currently guiding the product marketing strategy for BeyondTrust’s privileged account management solutions and vulnerability management solutions. Prior to joining BeyondTrust, Scott was director of security solution marketing at Dell, formerly Quest Software, where he was responsible for global security campaigns, product marketing for identity and access management and Windows server management.