The EU general data protection regulation (GDPR) is now officially a month behind us. How has your organisation prepared to meet the requirements? Or better yet – is your organisation prepared?
What’s critical to understand is how these requirements will impact processes, policies, training, technology and security around the data that your organization gathers and processes. Compliance and the IT teams must be proactive to ensure they will be compliant, which doesn’t just apply to all organisations based in the EU, but also to any company that process data of EU citizens.
Bomgar has outlined four areas where organizations can start to secure remote access in order to help meet these new requirements and ensure data privacy. In the previous blogs in this series, we talked about the first step of identifying the data you hold, the second step of reviewing employee training and the third step of considering your supply chain. The fourth and final step – which could arguably be the most important – is to control and monitor access to your data. Here’s a clip from a webinar the shares more details:
Control and Monitor Access to Your Data
Ultimately a big part of being GDPR compliant when it comes to remote access is the understanding who has access to your data and actually controlling that access. You need to ensure that personal data is not made accessible to those who do not need it. For example, IT administrators have access to lots of different areas of the network. You may need to segregate some of those areas or perhaps delegate different sets of privileges and duties to different members of the team have only the access they need to perform their daily tasks.
Additionally, being able to capture a full recording and audit log of support sessions will ensure the integrity of your organization and that support team members are doing exactly what they’re supposed to do.