The BeyondTrust experience
As a cybersecurity software provider, BeyondTrust is continually growing and evolving. It is imperative that we provide resources to ensure that each of our employees is given the tools to stretch, learn, and move with the pace of the business. We also genuinely believe that the growth and success of our employees form the foundation of our ability to achieve our overall business objectives and succeed as a company. As a result, we are dedicated to building a strong employee experience to support our employees as they drive BeyondTrust towards success.
The BeyondTrust Experience is built on our employee value proposition—’Believe Belong Become’—which is grounded in our commitment to create a culture where all employees feel connected to the success of the company, have a sense of belonging at work, and are supported in their personal and professional goals.
This blog delves into the foundations of our employee value proposition—‘Believe Belong Become’—to explore how and why we are dedicated to building an employee-first mentality at BeyondTrust, and the positive impacts we’ve seen across our company as we work to build a BeyondTrust experience that matters.
“At BeyondTrust, we’re dedicated to fostering an exceptional employee experience because we know that engaged and empowered employees are the foundation of everything we do. As members of BT Nation, we all play a role in cultivating that amazing employee experience, which also directly impacts our customer journey, brand perception, and even our financial performance.”
Believe Belong Become
Our employee value proposition (EVP) sits at the heart of the BeyondTrust experience and drives our commitment to build an employee-first corporate culture. Believe, belong, and become are the three central attributes:
- Believe - Does my work connect me to values I believe in and care about? Does my company help others?
- Belong - Do I have a sense of belonging, community, and healthy friendships at work? Do I feel valued and treated fairly by my company?
- Become - Am I given ways to develop, grow, learn, accomplish goals I care about? Is working for my company improving my capabilities?
How does BeyondTrust build corporate values our employees can believe in?
BeyondTrust was founded on two core sets of values, one pertaining to our corporate culture, and the other to our corporate vision. Both play a fundamental role in creating a company our employees can believe in.
"Our core values are exactly why our culture is as powerful as it is. If we deliver on our core values as individuals, it makes delivering on our successes that much easier."
BeyondTrust’s corporate values
Central to our corporate culture, BeyondTrust’s corporate values drive our day-to-day decisions and actions. We are a global and diverse company that believes our people should be treated with dignity and respect. Our core values reflect this by guiding how we treat others, how we conduct ourselves, and how we work together with each other, our partners, and our customers:
- Teamwork - We are all personally committed to the success and wellbeing of the collective team above any individual success. We recognize that the strength of our team is due to the unique experiences, perspectives, and cultural backgrounds of our teammates.
- Integrity - We take our commitments seriously and do the right thing even when it’s not easy. We are honest, transparent, ethical, and fair. We listen to and seek to understand others, and we always assume positive intent.
- Humility - We understand that there is much to learn from others, as well as from our successes and failures. We strive for personal growth through continuous improvement. We seek and provide coaching and honest feedback, and we never underestimate our competition.
- Passion - We are passionate about our business, our customers, and our products. We create a positive, energizing, optimistic, and rewarding environment focused on finding new and innovative ways to benefit and empower our customers.
- Accountability - We take personal responsibility for finding solutions and achieving results, we deliver on our promises and commitments, and we actively engage in discussions and commit to decisions once they are made.
- Results - We work as a team to achieve results, and we celebrate our success together. We have a winning attitude and a drive to get the job done. We are able to make tough calls in order to succeed, and we never take our accomplishments for granted.
These values are listed in the employee handbook and covered during the employee onboarding experience (and associated welcome swag), are reinforced in each of our company updates, and form a key component of our annual goal setting and employee reviews.
"These values, and everyone taking them seriously, directly contribute to the amazing company culture. Happy and engaged employees are what makes a company successful."
BeyondTrust's company vision
The second set of values relates to our company vision: a world where identities and access are protected from cyberthreats; and our mission: to protect identities, stop threats, and deliver dynamic access to empower and secure a work-from-anywhere world.
We are focused on addressing the most urgent cybersecurity challenges—including zero trust, ransomware, vendor and employee remote access, identity and access security, identity threat detection and response, and cloud security—so we can protect our clients and the world from the increasingly pervasive threats against their organizations, their data, and their identities. To date, BeyondTrust has been ranked as a PAM (Privilege Access Management) leader by Gartner, Forrester, and KuppingerCole, and has supported more than 20k customers in 100+ countries and an extensive partner network, achieving a 90%+ gross retention as a result of our exceptional customer support and success.
"98% of employees are proud to tell others they work at BeyondTrust."
How does BeyondTrust create a sense of belonging for its employees?
BeyondTrust invests in the ongoing development of programming in support of employees as they explore their own identities and embrace the humanness and diversity of their colleagues and peers:
- The BeyondTrust Culture Committee – The BeyondTrust Culture Committee is a cross-functional, employee-driven group that is tasked with creating positive employee experiences, driving engagement, and providing opportunities for employees to stay connected. This global team plans social events, in person and virtually, as well as the BeyondTrust Book Club.
- BeyondGiving and other volunteer opportunities – The BeyondGiving program empowers everyone to be active, engaged citizens in their communities by providing a platform for BeyondTrust employees to contribute time, talent, and financial resources to the nonprofit organizations they are passionate about.
- The Diversity & Inclusion Program – An employee-driven initiative that encompasses a variety of events, including presentations by leading experts on creating a more diverse work environment and the global, bi-monthly “Lived Experiences” series, where employees share personal stories and facilitate conversations on diversity related topics.
- Pathbuilders® – BeyondTrust works with Pathbuilders®, an organization that offers programs, mentoring, and lifetime learning networks to fit the lives of women at every step of their careers, to support the development of female talent within the organization.
- BeyondTrust Resource Groups (BTRGs) - Provide centralized support and programming for our employees, as well as a place to explore identity (their own and that of others).
- Company Kickoffs – Provide an annual opportunity for the entire company to connect as one team, regardless of their remote or global office locations, to unite on the company vision, celebrate the year’s successes together, and get a detailed presentation from the leadership team on the company strategies and focus for the year.
- Company updates - Showcase how we’re working together to write the BeyondTrust story. Each month, the leadership team presents the latest milestones and progress updates, introduce some inspiring customer success stories, share how we are connecting with our customers and heightening brand perception, and share details on the multitude of development opportunities available to BeyondTrust employees.
- Corporate bonus – Allows non-commission employees to share in the growth and revenue-based success of the company, making it clear that we are all working towards the same corporate goal together.
- Employee Co-Investment Opportunity - Members of the BeyondTrust team have a unique opportunity to participate in the company’s Co-Invest Program. As a part of the value proposition for working at BeyondTrust, we seek to provide eligible employees with an opportunity to share in the growth and value of the company.
- BeyondExpectations - Our employees are the heart and soul of BeyondTrust, so recognizing their great work is important! As a company driven by our core values, the Beyond Expectations program provides a platform to identify, acknowledge, and reward employees that are exhibiting attributes that are driving the success of the company. BeyondExpectations offers employees exciting ways to give, receive, and share appreciation, including praise cards, service awards, value awards, and more.
- Internal events and team challenges - BeyondTrust hosts numerous internal events, conferences, and competitions throughout the year to allow employees to learn and expand their technical knowledge, explore their interests, and challenge themselves. From UX summits and departmental events to companywide hackathons, BeyondTrust is highly invested in nurturing and challenging the talent of its team.
“The company promotes equal opportunity for all regardless of race/ethnicity or religion and it doesn't tolerate discrimination.”
Has BeyondTrust experienced success creating an employee-first culture?
BeyondTrust has earned a number of prestigious industry awards that recognize our exceptional workplace culture and employee experience. These include:
"97% of employees at BeyondTrust say it is a great place to work compared to 57% of employees at a typical U.S.-based company."
How does BeyondTrust help its employees become their best selves?
BeyondTrust recognizes that everyone is different, and their development goals and aspirations will reflect that. There are several initiatives and programs that employees can take advantage of, depending on their goals, aspirations, and interests.
Employee wellness opportunities
- Mindfulness & Fitness Programs – These virtual sessions included meditation and yoga, wellness speakers, remote workouts, and applying ‘coffee break’ reminders to promote wellbeing and ward off work-from-home burnout.
“I get to be a human being here.”
Employee learning opportunities
BeyondLearning is the essence of learning and development at BeyondTrust. Available to 100% of our employees, the BeyondLearning program is dedicated to meeting the development needs of our workforce—both within and outside of their functions. BeyondLearning includes such learning opportunities as:
- LinkedIn Learning platform – LinkedIn Learning is BeyondTrust’s Learning Management System. It offers quality, online courses that help employees at every level develop a diverse set of professional skills. With a vast library of 15,000+ multi-lingual courses – both in-depth and bite-sized – and diverse delivery styles, we feel that the high-quality content and accessibility of LinkedIn Learning is well-suited to the employee development journey.
- The Sales Academy – The Sales Academy is a training program that was launched to connect new hires with the insights and knowledge of numerous subject matter experts that can help bring them up to speed on BeyondTrust’s products and solutions. It was designed to empower all BeyondTrust sales associates with the knowledge and skills to act as trusted advisors to customers. This helps to set BeyondTrust’s employees apart from our competition. It also focuses on each employee’s individual career growth by providing training, mentorship, and support in whatever path they choose at BeyondTrust.
- BeyondTrust 101 – BeyondTrust 101 was created to help new employees gain solid footing as they ramp up within their role at BeyondTrust. In these modules, employees will learn about our dynamic industry and the huge growth potential it has. Employees will also learn about how our products help keep our customers’ data and systems secure against ever evolving and increasing threats.
- Goal Setting – BeyondTrust leverages employee reviews to create further opportunities for employee development by implementing goal setting. This allows employees to have input and control over their career development. It also allows them to actively participate in driving and developing company initiatives.
- BeyondLearning & Development channel – This Teams channel is where we post BeyondTrust-recommended courses. It also provides a space where employees can share favorite LinkedIn Learning courses, relevant conferences and seminars available to employees, as well as many other development opportunities and resources.
- Leadership Training – BeyondTrust is focused on providing leadership training to all employees, regardless of leadership level. Training is focused on three strategic areas: strategy, execution, and talent. Each month, the company hosts a training session focused on one of those areas to help employees achieve their career development goals.
"The company is great at providing training materials and giving us time to better ourselves. If you are looking to take on more responsibility, it seems there are always opportunities for growth."
Employee leadership opportunities
While BeyondLearning provides a foundational opportunity, it is just one component of our overall career development program. Our goal is to ensure that development and growth permeates the entire company. To meet this objective, other initiatives include:
- Frontline Leader Impact Program – Developed in partnership with the Center for Creative Leadership, an online, self-directed course for all managers across the business, as well as employees interested in management opportunities
- Changemakers Mastermind – Virtual course to educate cohorts of our high-potential employees on human-centered leadership techniques using Appreciative Inquiry
- Leadership Development Series – This is a voluntary, monthly meeting for all employees at any level or tenure in the business. The live leadership training sessions offer pre-loaded content related to monthly topics, articles, and a live discussion where employees can share experiences and feedback.
- Level up with L&D: BT Course Club - This monthly workshop provides a place for discussion on LinkedIn Learning courses that have been handpicked to help grow Human Skills (e.g., soft skills – which are in no way soft – but rather the necessary skills that refine our communications). In each meeting, we will facilitate open dialogue of employee takeaways on the month’s course, encourage feedback and sharing of thoughts or resources. As a company built on teamwork, we believe developing our human skills will help bring you to that next professional level by improving efficiency in your communications and building stronger relationships with your colleagues/partners/leaders.
- The Leadership Circle – Regular sessions between the executive team and their next-level departmental leaders to relay important company news, solicit and share feedback, and ensure consistent communication.
Mentorship Opportunities
BeyondTrust is dedicated to supporting its employees from onboard to promotion through the following programs:
- Mentorship Program – The BeyondTrust Mentorship Program provides our employees with a way to connect, learn, and grow from one another. Over 10% of our employees, at all levels, are currently participating.
- Onboarding 30-60-90 Process – Enables managers to set expectations for new hires and provide consistent experiences for new employees to facilitate a successful transition into the company and a new role.
- Buddy Program – All new hires are paired with a “buddy” to help them adjust to the new role, as well as provide a familiar face at virtual events and a resource to help foster personal connections.
"In participating in the Mentorship program, I am able to explore other areas of the business that interest me, and my mentor wants to see me succeed and grow in the business."
What do our employees have to say about employee life at BeyondTrust?
Here’s what our employees have to say about their experience at BeyondTrust. These quotes were captured anonymously in a 2023 employee engagement survey.
I feel comfortable bringing my authentic self to work:
- “BeyondTrust is very supportive and inclusive. I don't feel like I need to be disingenuous and can, within the bounds of professionalism, be myself.”
- “I enjoy work because I am able to bring my authentic self to the table always and never have to be someone I am not. It keeps me productive and acknowledged by my fellow colleagues.”
- “I feel that I can bring enough of myself to work to not feel like an outsider or a stranger.”
BeyondTrust provides me with fair compensation and benefits that enable me to support me and my family:
- “BeyondTrust gave me the confidence that I can provide for myself and my family in the long run.”
- “Thanks to BeyondTrust, I've been able to claw my way out of a debt hole I was in while unemployed, without severely compromising my lifestyle.”
- “Compensation, benefits, and work life balance are great.”
I have been provided with the opportunities to focus on my personal and professional growth at BeyondTrust:
- “I've been here 10 years, my career growth has been great, and I have seen just about everything there is to see.”
- “Each month, my team is given a 4-hour period that we can use to do what we want with our time to learn anything we want to.”
- “In addition to day-to-day access to professional development resources like LinkedIn Learning and Pluralsight, I have the support of my manager and team when other opportunities present themselves.”
- “My manager has been exceptional in enabling and allowing me to take small risks like research work and time to learn to help the team excel.”
I see how my professional growth supports the company’s growth:
- “This is true! If I keep growing my knowledge and upskilling over time, it will most definitely directly impact the business.”
- “Professional development gives new skills and better outcomes in the work.”
- “Training helps build my own skills and using these skills provides better result for the company.”
- “Absolutely, when I get better at my job our products get a little bit better and it lets us better serve our customers.”
- “Individual professional growth will add value to group discussions and bring better solutions to the issues we are trying to solve for our customers.”
- “I feel appreciated for my contribution to the company's success."
“The great thing about working at BeyondTrust is that employee growth is front and center of everything we do. Our leadership team recognizes that enabling people to develop their own skills, as well as being part of a positive and inclusive environment, is the most healthy and successful way to run a business. Employees feel fulfilled by their achievements and relationships here, and that’s when they do their best work.”
The success of building an employee-first mentality
As a reflection of how we’ve been able to support the growth and development of our employees, we’ve celebrated over 263 promotions across the global business in 2022. We also welcomed 516 new hires and welcomed back 16 employees who decided to make their way back to the BeyondTrust family. In 2022, 121 employees celebrated their seven-year anniversaries at BeyondTrust. It has been fantastic to see so much positivity and growth for so many of our employees, and to celebrate the growth and success of the company through the accomplishments of each of our employees.
Next Steps
BeyondTrust is dedicated to continuing to provide ways in which we can engage, encourage, and develop our workforce, based on our “employee-first” mentality. With this concept as a primary focus for the HR team, we’ve found that the success of the business will then happen organically.
If you are interested in learning more about career opportunities at BeyondTrust, click here.
Mark Rankin, Chief Human Resources Officer
As Chief Human Resources Officer of BeyondTrust, Mark Rankin oversees all aspects of HR including Talent Acquisition and Development, Total Rewards, HR Business Partners, and HR Operations. He has more than 20 years of human resources and strategy experience, most recently serving as the global Head of HR Centers of Excellence for Invesco. Mr. Rankin previously held the positions of Director of Retirement strategy and lead an internal consulting team at Wells Fargo and was a Case Team Leader at Bain & Company. He started his career at Hewitt as an HR outsourcing consultant designing and administering defined contribution and flexible benefit plans in the US and UK. Mr. Rankin earned a BA degree in economics from Haverford College and an MBA from the Fuqua School of Business at Duke University.
