This version of Remote Support has been certified for physical BeyondTrust Appliances, virtual BeyondTrust Appliances, and cloud deployment models.
This release requires Base software Base 5.4.0/5.5.0.
Issues Resolved:
Resolved an issue where entering an incorrect password during a local push would cause the Rep to start the process over again instead of just asking for another password
Resolved an issue with URL not redirecting to session recording if required to login again
Resolved issue where macOS updates through munki fail to install when an elevated Jump Client is installed
Resolved issue where key injection not passing through Linux Jump Client sessions when remote is non English
Resolved issue with directory navigation in Shell Jump
Resolved issue with remote shell stall on macOS
Notes:
Supports upgrades from Remote Support 18.1.3+.
Requires Integration Client 1.6.3+.
Requires Endpoint Credential Manager 1.2.4+.
This release is certified with the following mobile versions: