Remote Support 19.1.5 Release Notes

July 23, 2019


  • This version of Remote Support has been certified for physical BeyondTrust Appliances, virtual BeyondTrust Appliances, and cloud deployment models.
  • This release requires Base software Base 5.4.0.

Issues Resolved:

  • Time zone settings are now correctly honored in outbound event emails.
  • Resolved an issue with Vault endpoint discovery when the domain and NetBIOS names did not match.
  • Resolved issue with directory navigation in Shell Jump.
  • The Support Button user interface now scales better on high-resolution displays.