Support Permissions and Prompting Fields

These fields apply to session policy and custom session policy events.

Field Value Explanation

support:permissions:allow_pinned_clients

yes
no

Whether this session policy may be applied to Jump Clients or not.

support:permissions:allow_rep_invite yes
no
Whether this session policy may be applied to rep invites or not.

support:permissions:allow_users

yes
no

Whether this session policy may be applied to users or not.

support:permissions:canned_scripts

allow
deny
not_defined

Whether this policy's permission to run canned scripts is allowed, denied, or not defined.

support:permissions:chat

allow
deny
not_defined

Whether this policy's chat permissions is allowed, denied, or not defined.

support:permissions:chat:push_url

allow
deny
not_defined

Whether this policy's permission to push URLs to the customer's web browser is allowed, denied, or not defined.

support:permissions:chat:send_file

allow
deny
not_defined

Whether this policy's permission to send files through the chat interface is allowed, denied, or not defined.

support:permissions:command_shell

allow
deny
not_defined

Whether this policy's permission to use the command shell is allowed, denied, or not defined.

support:permissions:deploy_callback_button

allow
deny
not_defined

Whether this policy's permission to deploy Support Buttons is allowed, denied, or not defined.

support:permissions:elevation

allow
deny
not_defined

Whether this policy's permission to elevate the customer client is allowed, denied, or not defined.

support:permissions:file_transfers:cust

any_path
list of paths
not_defined

Whether the user is allowed to access any path on the remote computer's file system for the purpose of file transfer, only specified paths, or not defined.

support:permissions:file_transfers:download

allow
deny
not_defined

Whether this policy's permission to download files using file transfer is allowed, denied, or not defined.

support:permissions:file_transfers:rep

any_path
list of paths
not_defined

Whether the user is allowed to access any path on their local file system for the purpose of file transfer, only specified paths, or not defined.

support:permissions:file_transfers:upload

allow
deny
not_defined

Whether this policy's permission to upload files using file transfer is allowed, denied, or not defined.

support:permissions:registry_access

allow
deny
not_defined

Whether this policy's permission to access the remote registry editor is allowed, denied, or not defined.

support:permissions:request_pin_unpin

allow
deny
not_defined

Whether this policy's permission to pin and unpin Jump Clients is allowed, denied, or not defined.

support:permissions:screen_sharing

view_and_control
view_only
not_allowed
not_defined

Whether this policy's permission to screen share allows view and control, allows view only, is denied, or is not defined.

support:permissions:screen_sharing:annotations

allow
deny
not_defined

Whether this policy's permission to use annotations is allowed, denied, or not defined.

support:permissions:screen_sharing:application_sharing

always
optional
never
not_defined

Whether this policy's application sharing prompt behavior is set to always prompt, choose to prompt, never prompt, or not defined.

support:permissions:screen_sharing:privacy_mode

input_only
privacy_screen,input
none
not_defined

Whether this policy's allowed customer restrictions are set to mouse and keyboard only; display, mouse, and keyboard; none; or not defined.

support:permissions:screen_sharing:show_screen

allow
deny
not_defined

Whether this policy's show my screen permission is set to allowed, denied, or not defined.

support:permissions:system_info

allow
deny
not_defined

Whether this policy's system information permission is set to allowed, denied, or not defined.

support:permissions:system_info:actions

allow
deny
not_defined

Whether this policy's system information actions permission is set to allowed, denied, or not defined.

support:prompting:command_shell

always
never
not_defined

When starting command shell, whether this policy always prompts, never prompts, or is not defined.

support:prompting:default

allow
deny
not_defined

When prompting for a permission, the default response if no response is given is allow, deny, or not defined.

support:prompting:deploy_callback_button

always
never
not_defined

When deploying a Support Button, whether this policy always prompts, never prompts, or is not defined.

support:prompting:elevate

always
never
not_defined

When elevating the customer client, whether this policy always prompts, never prompts, or is not defined.

support:prompting:file_transfer

always
never
not_defined

When starting file transfer, whether this policy always prompts, never prompts, or is not defined.

support:prompting:registry

always
never
not_defined

When starting the remote registry editor, whether this policy always prompts, never prompts, or is not defined.

support:prompting:request_pin_unpin

always
never
not_defined

When pinning or unpinning a Jump Client, whether this policy always prompts, never prompts, or is not defined.

support:prompting:screen_sharing

always
never
not_defined

When starting screen sharing, whether this policy always prompts, never prompts, or is not defined.

support:prompting:screen_sharing:full_access

always
never
not_defined

When starting screen sharing, whether this policy prompts once for full access to all permissions in this session, never prompts once, or is not defined.

support:prompting:system_info

always
never
not_defined

When starting system information, whether this policy always prompts, never prompts, or is not defined.

support:prompting:timeout

integer
not_defined

The number of seconds to wait for a response to a prompt before performing the default action of allow or deny, or not defined.