Prerequisites for the BeyondTrust Remote Support Integration with Splunk

Confirm Software Versions

Using this integration requires the following software and versions:

  • A currently supported version of BeyondTrust Remote Support. To confirm your version is supported, contact Support or refer to the BeyondTrust End of Life Policy.
  • Splunk On-Premises or Cloud: 6.3.0 or newer.

Review Network Considerations

The following network communication channels must be open for the integration to work properly:

Outbound From Inbound To TCP Port # Purpose
Splunk Server BeyondTrust Appliance B Series 443 Session event data pulled from the Reporting API
BeyondTrust Appliance B Series Splunk Server 514 Syslog event information from the B Series Appliance