Transfer the BeyondTrust-ServiceNow Basic Integration Update Sets

The steps below are typically used after the integration has been imported and configured in a test/development instance of ServiceNow and is being transferred to a production instance. However, they are also applicable to transferring the integration between any ServiceNow instances.

Transfer Update Set

  1. Follow the steps in the ServiceNow documentation to transfer the BeyondTrust - ServiceNow Integration update set(s) into the destination instance of ServiceNow.

    This is typically done by retrieving the update sets from the destination instance or by exporting the update sets from the original instance as XML files. For details, see docs.servicenow.com/bundle/jakarta-application-development/page/build/system-update-sets/reference/update-set-transfers.html.

  2. Follow the same steps to transfer the BeyondTrust - ServiceNow Integration Configuration update set.