Configure Delinea Secret Server for Integration with BeyondTrust Remote Support


You must purchase this integration separately for both your Remote Support software and your Delinea solution. For more information, contact BeyondTrust's Sales team.

Sign in to Secret Server as an administrative user.

Create API Account

Admin > Users

  1. Under Admin > Users, click Create New to create a local user for API calls.



    Enable Local User Password Expiration

  2. If the API account is the only local account, we recommend you disable local user password expiration so the ECM plugin integration does not break each time the password expires or changes. This setting is found under Admin > Configuration > Local User Passwords.



    Role Permissions

  3. Under Admin > Roles, edit the role in which the API account is a member (typically the User role). Click the role name in the list to view it, and then click the Edit button at the bottom of the page below the Permissions list.
  4. Ensure that the permission Web Services Impersonate (sometimes listed as just Impersonate) is added to the Permissions Assigned list.
  5. Click Save to update the role permissions.


Enable Web Services

Enable Webservices

  1. Under Admin > Configuration, select the General tab.
  2. In the Application Settings section, ensure the Enable Webservices setting is set to Yes.
  3. If not already enabled, click Edit at the bottom of the page, check the box to enable the services, and save the settings.