Secure Remote Access Disaster Recovery
Two key concerns of any strategic deployment are availability and uptime. In the event of a disaster, recovery time can be decreased if the necessary steps have already been taken to prepare for such an event. Please follow the best practices outlined in this guide to prepare for any issues that might arise with your Secure Remote Access and to minimize downtime.
BeyondTrust Support is responsible for supporting BeyondTrust products worldwide and is available to help resolve any incidents experienced while using BeyondTrust products. It is important to understand the role of BeyondTrust Support in a disaster recovery situation.
The BeyondTrust Support Guide introduces you to BeyondTrust Technical Support services and explains the details of our Technical Support policies and procedures to ensure that your cases and inquiries are addressed with the appropriate care and urgency they deserve.
For more information, please see the BeyondTrust Support Guide.