Privileged Remote Access 20.2.5 Release Notes

June 10, 2021


  • This version of Privileged Remote Access has been certified for physical BeyondTrust Appliances, virtual BeyondTrust Appliances, and cloud deployment models.
  • This release requires Base software Base 6.0.1, Base 6.1.0, or Base 6.1.1.

Issues Resolved:

  • Improved ability to react to endpoint display changes.
  • Resolved logging issue in credential provider, which could crash other Windows applications.
  • Resolved issue in which web access console crashed during remote file transfer.
  • Resolved semaphore leak issue in headless Linux Jump Client.
  • Resolved issue in which Linux Jump Client sporadically stopped responding.
  • Resolved AltGr character injection issues with Remote VNC.
  • Improved robustness of Jumpoint connection handling.
  • Resolved VPro connection issue.
  • Resolved issue with pointer hotspots.
  • Resolved issue with rep sensitivity to QT_PLUGIN_PATH environment variable.
  • Resolved issue with sporadic agent disconnections.
  • Added the ability to reset vendor user's MFA app.
  • Resolved AltGr character injection issue with Jump Client sessions.
  • Resolved extraneous window creation during rep session acceptance.
  • Resolved Vault account checkout issue for logged-in account user.
  • Resolved error in Details link in Vault reports for invited reps.
  • Resolved Jumpoint crash issue in environments without DnsDomainName.
  • Resolved spurious exception on rep shutdown.
  • Resolved stuck installation bar when upgrading through /login on Base 6.1.


  • Supports upgrades from Privileged Remote Access 19.2.3+.
  • Supports ThinClient Protocol 2.1 and 2.2.
  • Requires Integration Client 1.7.3.
  • Requires Endpoint Credential Manager (ECM) 1.5.0+.
  • This release is certified with the following mobile versions:

Due to changing industry standards, XP client support has been removed in 20.2.4. Customers who require client support for this operating system should remain on Privileged Remote Access version 20.2.3.