Privileged Remote Access 20.2.4 Release Notes

March 30, 2021


  • This version of Privileged Remote Access has been certified for physical BeyondTrust Appliances, virtual BeyondTrust Appliances, and cloud deployment models.
  • This release requires Base software Base 6.0.1.

Issues Resolved:

  • Resolved lengthy pauses during cut and paste operations.
  • Resolved several issues that caused RDP crashes.
  • Resolved issue that prevented launch of RemoteApp sessions.
  • Resolved crash in Session Forensics when passed bad data.
  • Resolved issue that caused premature disk full detection in large Atlas deployments.
  • Resolved nonfunctional Korean/English change key when using VMWare.
  • Resolved issues with referral handling during Vault account rotation.
  • Resolved issue with credential encryption on Linux Jumpoints.
  • Increased RDP timeout to accommodate slower endpoints.
  • Resolved issue using credential injection with certain cloud sites using MFA.
  • Resolved issue in which Special Actions was missing for some Windows endpoints.
  • Resolved issue which caused frequent Linux Jumpoint disconnections.
  • Resolved an issue with 2FA activation for some AD accounts.
  • Improved Hangul IME experience.
  • Resolved a screen sharing issue that occurs when client runs as system service.
  • Resolved issue that caused sporadic VNC disconnection.
  • Resolved issue with Linux Jumpoint upgrade process.
  • Resolved issue with Linux Jumpoint process lifecycle.
  • Resolved an issue with vendor console login if 2FA was activated.
  • Resolved an issue with vendor password resets not requiring 2FA.
  • Resolved unexpected termination of Linux Jumpoint after multiple Shell Jumps.
  • Resolved issue with Linux Shell Jump sessions and symbolic links in the File Transfer tab.
  • Resolved issue with Linux temporary file cleanup.


  • Supports upgrades from Privileged Remote Access 19.2.3PA+.
  • Supports ThinClient Protocol 2.1 and 2.2.
  • Requires Integration Client 1.7.3.
  • Requires Endpoint Credential Manager (ECM) 1.5.0.
  • This release is certified with the following mobile versions: