Privileged Remote Access 24.1 Supported Platforms

Android

Android Version Jump Client Access Console
Android 7 - 13

Yes

Yes

iOS – iPhone, iPad, iPod

iOS Version Access Console
14.x

No

15.x

Yes

16.x

Yes

17.x

Yes

Linux Desktop

Linux Version Jump Client Access Console
Debian 11 and 12

Yes

Yes

Fedora 38-39

Yes

No

RHEL 8.8 and 8.9

Yes

Yes

RHEL 9.2 and 9.3

Yes

Yes

Ubuntu 20.04 LTS

Yes

Yes

Ubuntu 22.04 LTS

Yes

Yes

To be considered certified by BeyondTrust, the specified Linux distribution and version must be installed in a standard configuration (all included libraries are left in place, environment variables are unchanged, etc.). A non-standard configuration could prevent BeyondTrust from functioning properly.

Other Linux distributions, configurations, and versions not specifically certified by BeyondTrust may work, given the proper dependencies.

RHEL 8.9 and 9.3 no longer ship with an OpenGL dependency needed to run the Access Console. In order to install the console on those versions, you must first install libglvnd-opengl.

Linux Server

Linux Version Headless Jump Client Jump Client Access Console
Debian 11 and 12

Yes

No

No

Fedora 38 - 39

Yes

No

No

RHEL 8.8 and 8.9

Yes

No

No

RHEL 9.2 and 9.3

Yes

No

No

Ubuntu 20.04 LTS

Yes

No

No

Ubuntu 22.04 LTS

Yes

No

No

Amazon Linux 2 (AL2)

Yes

No

No

Amazon Linux 2023 (AL2023)

Yes

No

No

Raspberry Pi

Raspberry Pi Version Headless Jump Client Jump Client Access Console
Raspberry Pi OS Desktop (10-Buster)

No

No

No

Raspberry Pi OS Lite (10-Buster)

No

No

No

Raspberry Pi OS Desktop (11-Bullseye)

Yes

No

No

Raspberry Pi OS Lite (11-Bullseye)

Yes

No

No

Raspberry Pi OS Desktop (12-Bookworm)

Yes

No

No

Raspberry Pi OS Lite (12-Bookworm)

Yes

No

No

macOS

macOS Version Jump Client Access Console
macOS 10.15 (Catalina)

Yes

Yes

macOS 11 (Big Sur) x86 or Apple Silicon

Yes

Yes

macOS 12 (Monterey) x86 or Apple Silicon

Yes

Yes

macOS 13 (Ventura) x86 or Apple Silicon

Yes

Yes

macOS 14 (Sonoma) x86 or Apple Silicon

Yes

Yes

All macOS clients are 64-bit as of Privileged Remote Access 18.1.

Windows Desktop

Windows Version Jump Client Access Console
Windows 7 SP1

Yes

No

Windows 10 (21H1 and lesser)

No

No

Windows 10 (21H2 and 22H2)

Yes

Yes

Windows 11 (21H2 and lesser)

No

No

Windows 11 (22H2 and 23H2)

Yes

Yes

Windows Server

Windows Version Jump Client Access Console
Windows Server Core

No

No

Windows Server 2016

Yes

Yes

Windows Server 2019

Yes

Yes

Windows Server 2022

Yes

Yes

The above listed versions assume both 32 and 64-bit versions where applicable and reasonable.

Virtual Desktop Environments

Platform Jump Client Access Console
Citrix XenDesktop 7

Yes

Yes

VMWare Horizon 8

Yes

Yes

Citrix XenApp 6.5

Yes

Yes

Virtual desktop environment support assumes that Privileged Remote Access clients work in a supported OS environment, virtual or otherwise.

Browser (OS)

Browser OS Version /login /console /appliance
Edge (Chromium)

Yes

Yes

Yes

Firefox

Yes

Yes

Yes

Safari 16.x and 17.x (Mac)

Yes

Yes

Yes

Safari (iOS)

No

No

No

Google Chrome

Yes

Yes

Yes

Chrome (iOS)

No

No

No

Chrome (Android)

No

No

No

Chrome OS

Yes

Yes

Yes

Jumpoint

Operating System JP Host JP Target
Windows Server 2016 64-bit

Yes

Yes

Windows Server 2019 64-bit

Yes

Yes

Windows Server 2022

Yes

Yes

Windows 10 64-bit

Yes

Yes

Ubuntu 20.04 64-bit

Yes

Yes

Ubuntu 22.04 64-bit

Yes

Yes

RHEL 8 64-bit

Yes

Yes

Red Hat 9

Yes

Yes

Amazon Linux 2 (AL2)

Yes

Yes

Amazon Linux 2023 (AL22023)

Yes

Yes

Debian 11

Yes

Yes

Debian 12

Yes

Yes

Privileged Remote Access supports only Microsoft's RDP server implementation built into Windows operating systems and Remote Desktop Session (formerly Terminal Services) Hosts.

Connection Agent

Operating System
Windows Server 2016

Yes

Windows Server 2019

Yes

Windows Server 2022

Yes

Windows 10

Yes

Supported Platforms for Other Features

Some product features may have additional platform requirements, restrictions, or conditions. Refer to the documentation for that product feature for more information.