Privileged Remote Access 21.1 Supported Platforms

Android

Android Version Customer Client Presentation Attendee Jump Client Access Console
Android 7 - 11

Yes

Yes

Yes

Yes

iOS – iPhone, iPad, iPod

iOS Version Customer Client Presentation Attendee Access Console Notes
12.x

No

Yes

Yes

iOS SCC 2.2.16 requires iOS 13+
13.x

Yes

Yes

Yes

 
14.x

Yes

Yes

Yes

 

Linux Desktop

Linux Version Customer Client Jump Client Access Console Notes
Fedora 32 - 33

Yes

Yes

Yes

32-bit support dropped in Fedora 31
RHEL 7.8 and 7.9

Yes

Yes

No

CentOS versions are supported but not certified
RHEL 8.2 and 8.3

Yes

Yes

Yes

 
Ubuntu 18.04 LTS

Yes

Yes

Yes

 
Ubuntu 20.04 LTS

Yes

Yes

Yes

 

Linux Server

Linux Version Headless Jump Client Customer Client Jump Client Access Console Notes
Fedora 32 - 33

Yes

No

No

No

32-bit support dropped in Fedora 31
RHEL 7.8 and 7.9

Yes

No

No

No

CentOS versions are supported but not certified
RHEL 8.2 and 8.3

Yes

No

No

No

 
Ubuntu 18.04 LTS

Yes

No

No

No

 
Ubuntu 20.04 LTS

Yes

No

No

No

 

Raspberry Pi

Raspberry Pi Version Headless Jump Client Customer Client Jump Client Access Console Notes
Raspberry Pi OS Desktop (2020-08-20-raspios-buster-armhf)

Yes

No

No

No

Certified against Pi 3B+ and Pi 4B models, but possibly works on Raspberry Pi model running Raspberry Pi OS.
Raspberry Pi OS Lite (2020-08-20-raspios-buster-armhf-lite)

Yes

No

No

No

 

macOS

macOS Version Customer Client & Presentation Attendee Jump Client Access Console Notes
macOS 10.13 (High Sierra)
macOS 10.14 (Mojave)
macOS 10.15 (Catalina)

Yes

Yes

Yes

Web PAC Only
macOS 11 (Big Sur) x86

Yes

Yes

Yes

 
macOS 11 (Big Sur) xApple

Yes

Yes

Yes

via x86 compatibility

All macOS clients are 64-bit as of Privileged Remote Access 18.1.

Windows Desktop

Windows Version Customer Client & Presentation Attendee Jump Client Access Console Notes
Windows 7 SP1

Yes

Yes

Yes

Mainstream EOS 1/13/15
Windows 10 (2004 and 20H2)

Yes

Yes

Yes

Latest two dated releases

Windows Server

Windows Version Customer Client & Presentation Attendee Jump Client Access Console
Windows Server 2012 R2

Yes

Yes

No

Windows Server 2016

Yes

Yes

Yes

Windows Server 2019

Yes

Yes

Yes

Privileged Remote Access's RDP ability is supported only on those Windows platforms that can be configured as RDP hosts. The above listed versions assume both 32 and 64-bit versions where applicable and reasonable.

Virtual Desktop Environments

Platform Customer Client Access Console Notes
Citrix XenDesktop 7

Yes

Yes

 

VMWare Horizon View 6 & 7

Yes

Yes

Does NOT include App Volumes

Citrix XenApp 6.5

Yes

Yes

Windows Server 2008 R2

Virtual desktop environment support assumes that Privileged Remote Access clients work in a supported OS environment, virtual or otherwise.

Browsers

Browser OS Version /login /console /appliance Public Portal C2C C2c - Screen Shared
Edge 18.18363

Yes

Yes

Yes

Yes

Yes

No

Edge (Chromium)

Yes

Yes

Yes

Yes

Yes

Yes

Firefox

Yes

Yes

Yes

Yes

Yes

No

Safari 11-14 (Mac)

Yes

Yes

Yes

Yes

Yes

No

Safari (iOS)

No

No

No

Yes

Yes

No

Google Chrome

Yes

Yes

Yes

Yes

Yes

Yes

Chrome (iOS)

No

No

No

Yes

Yes

No

Chrome (Android)

No

No

No

Yes

Yes

No